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  1. Oh you meant the NOD32 8.0 Live Installer which is an EXE file? oh okay. The installation process is the same as the MSI file or change something? I know the live installer download the antivirus from Internet and the MSI don't require Internet connection, what I don't understand very well is why ESET is offering the offline installer in MSI and the Live Installer in EXE? For what reason they don't offer both installers in an EXE file? Just wondering... why
  2. Hi, Sorry I don't understand very well your recommendation. You recommend me to run Live installer to run msi files with administrator rights? Please, could you tell me how may I do that? should I install something or download something? Regarding what is happening in my system, it's clear something happen in certain configurations that stop to install the msi files, so I think I should provide my system information to the ESET engineers, so they can make the install process more easily to the users. I'm willing to help, but no one from ESET contacted me before. Please, let me know about th
  3. Well, after doing tests for 4 hours, trying to uninstall NOD32 8.0 or 7.0 is impossible it gives, the DLL error and the only way to remove it is using the ESETUninstall utility. Regarding the installation, it's impossible by doing double click on the MSI file, the only way is the one I described before, with administrator rights on the command line and typing msiexec /i eav_nt64_esl.msi This happen in 2 computers, I tested this in 3. The third one, can install the MSI file perfectly. Seems to be there is a miss configuration or particular scenario in which the MSI file fails, and this scene
  4. Yes, I am prompted and even I tried the set the UAC off so any program would be able to make changes without having to ask for permissions. No effect. The msi file don't run, because it has no administrator rights. Today I have installed sucessfully NOD32 8.0 using the command line, and doing what I said, executing CMD with administrator rights and typing msiexec /i eav_nt64_esl.msi I have 5 computers at home. I tried with 3. In 2 computers I have this problem with the msi file, the DLL problem because the msi file don't run with administrator rights. In the 3rd computer, I don't have this
  5. Hello I did not understand very well what you want me to do with this folder... I guess you mean exactly the temp folder? C:\Users\x\AppData\Local\Temp Well, the temp folder is not empty and other programs have information inside, if I delete it, for sure I'll botch something... I've been taking a look to the permisions in that folder, and it has write and read permissions... I am administrator in my system... So I really don't know what's going on here? Finally, after reading that article you told me, THANKS GOD, I was able to start the installer (after a whole day suffering).
  6. I am having a lot of problems to install or uninstall ESET NOD32 7.0 or 8.0 version. I always get the same error, a Windows Installer error, asking me for a DLL and NOD is not offering me any kind of information about what kind of DLL is this? where to find it? or how to solve the problem? The result is, I cannot install the antivirus or even I cannot uninstall it. Please, see the screenshot here, this is the error I get: hxxp://i126.photobucket.com/albums/p110/mrmister001/errornod32-7.jpg You'll see it in Spanish, because I am in Spain, but what it says is: There is a problem with
  7. Hello We are desperate with this. We have an old computer that normally was used to print labels, but finally, we have will use it also to browse the internet sometimes. This computer has a demo of NOD32 4.0 installed. Now, we want to purchase the newest version of NOD32 but the problem is we cannot do this, because we cannot remove NOD32 4.0 When we try to remove it, it says that there is an error with the Windows Installer and it needs a DLL, hence, cannot uninstall it. Well I think it has already the DLL but the error message says it cannot run this DLL. It doesn't specify what kind of
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