dutkaje

My son lost my laptop computer and I have reported it as missing. So far eSET has not shown any location data. I wonder if the software is actually working because whenever I log in and look for recent activity the system immediately reports that no new activity has been reported. i would think that it would take a couple of seconds to scan but the reply is instantaneous, that's why I question whether or not the software is actually working. Have any of you had similar experiences?