robg gave kudos to Marcos in Missing Mac, Android and Linux Installers from ESMC
I assume you are attempting to create an All-in-One installer. Note that this works only for Windows :
Please refer to https://support.eset.com/en/kb7750 for instructions how to deploy ESET on Mac OS.
robg received kudos from Whirley-Tech in PrintNightmare
Not expecting it to do so as the OS is at fault but will ESET have any mitigation/protection against this on Win 10 Desktops or is it even possible?
robg gave kudos to Marcos in Upgrade after upgrade after upgrade
After downloading the uPCU update, the product will turn yellow, informing the user about the recommendation to reboot the machine.
The notification can be disabled for users in the Application statuses setup where you can choose only to report it to the EP console:
robg gave kudos to Marcos in Rebooting and future changes
A so-called uPCU update from older Endpoint v8 will be available in a month after the release. This is to ensure that the new version has been available for long enough to discover possible issues should there be any.
In order to update Endpoint to the latest version automatically when available, set the program update mode to "Auto update" in the advanced update setup via a policy. Prior to installing the new version, an administrator will have to approve EULA in the ESET PROTECT console.
As to your question re. the restart after update, we recommend doing it asap. If you have upgraded from a recent version of Endpoint, no issues should occur if you reboot after a couple of hours. Issues could occur if you upgraded from an old version (e.g. v5 or v6) and let the machine without a restart. This is because of the combination of very old drivers loaded in memory and the latest ekrn.exe running.
robg gave kudos to Zoltan Endresz in Endpoint Antivirus - requirement to reboot after update?
My solution is the following:
1.: - I created a dynamic group for collect the computers with error message "Restart required" :
2.: - Then I defined a CRON triggered task for send a pop-up window message into the affected computers:
"Hello Collegue, please restart your computer as soon as possible because an ESET software update...bla..bla" or something like this
You can configure the CRON for example launch the message hourly, every 10 minutes or as you want
It works pretty fine
robg gave kudos to Marcos in 7.3.2036 Guidance
There is a difference between updates when a reboot is mandatory (e.g. when protection will malfunction after upgrade) which is indicated in red and when a reboot is recommended (indicated by the yellow notice). The thing is when drivers change the old ones stay loaded until the next restart and old drivers and new service and binaries may not play nice together, especially if there is a difference in the major version (5,6 vs 7) or if substantial changes were made under the hood (legacy versions up to v7.2 vs 7.3 with changes in internal communication due to changes in Windows 10).
However, the machine won't restart automatically, especially not if the notice is yellow.
When the so-called microPCU program updates become available, this won't be an issue anymore since updates will be installed after a computer restart.
robg gave kudos to JoeC in upgrade to 7.3.2032 - computer gets shut down after scheduled scan
I want to add to this that this also happened to me on two computers that I was testing the upgrade on where it immediately performed a scan after the upgrade was completed and promptly shut down the computers. The event log confirmed it was an ESET-initiated shutdown after a scan completion. This is the same as the others have reported, but not a scheduled task, and not on demand, but immediately after the upgrade. Being located 1700 miles away from the office, and during a pandemic where no one else is in the office on a regular basis, it took a full week to get someone in there to turn these computers on. Fortunately, they were computers that were not in use by anyone, so were perfect candidates for this upgrade. Of course, I can't risk updating any other computers to 7.3 until this is confirmed as resolved.
robg gave kudos to Marcos in Client Agents not updating from 7.0.577.0 to 7.1.717.0 with
We are currently debugging the issue. Most likely we will be able to address it via an automatic HIPS module update.