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Roger Nyman

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About Roger Nyman

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    Switzerland
  1. Thanks for the response. However, you didn't adress the question about two environments doing basically the same administrative thing (and why this is). Even with EBA replacing ELA there still be two, and I fail to see how the future ERA+EBA combo would change the adminstrative burden that this causes. Afaik with an ERA server setup internally, such environment in practice is all that is needed for ESET administration. Regarding ELA, one of the biggest and repeating hassles is the double/tripple/-n registrations of the same computer each with an allocation of a license. It's beyond me that this erroneous behaviour in ELA hasn't been solved since it has been around for such a long time! To your reply in another thread in this forum (topic/16254-two-admin-environments-era-and-ela) regarding the outcome of this issue (i.e. ELA's false claim of overuse of licenses); "We are working on a permanent resolving this by implementing a more sophisticated hardware detection logic, that should fix it for all" I just want to add; that *sophisticated hardware detection logic* should have been worked out BEFORE shipping to market. It would have save you, and us, the end users and your customers, both time, money and resources.
  2. The setup with two adminstration environments, one being setup internally (and quite sufficent, I'd say, if one choose that option) - ERA, and the other being some unwanted bastard being mandated by ESET, - ELA, is both confusing and time consuming and beyond unjustifiable, especially since the two of them never show the same status, most notably perhaps regarding license usage and differences in terminology and handling. Given all the time & resources wasted on this ERA/ELA it's almost that I begin to suspect that this confusion, especially regarding licenses, is deliberate. And why is the two environments that practically do the same thing?
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