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Fernando horta

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About Fernando horta

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  1. I had a tablet stolen with eset installed but not the anti-theft. I was not able to recover it. I bought a new tablet and installed the anti-theft. During the process eset asked me to create a phantom account in my desktop (windows 10). Today I received a warning that one of my devices presented a "suspicious behavior". The problem is my tablet was in front of me and nobody had touched it and I was at the desktop, so the warning could not come from any of those two devices. I assume that somehow my stolen tablet was detected and the program asked me to sign as "lost device", which I did. In 5 minutes my desktop reinitiate and since then I am locked in the phantom account prevented to use my data, to work, to reach any other user account and so on. I entered from my tablet and dismissed that device and nothing happened. I am still not able to use my computer. How can i fix this?
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