Apologies if this is an FAQ - I have searched but not found anything helpful.
Having a problems identifying who is the account owner so that I can take control of unit management. The original owner was my IT admin who has left the company a few years ago. Last time we renewed we updated all contact details but the owners "name" seems persistent.
I seem to be logging in as a Security Admin but can only access a few of the units which were added by me.
I have the license key, when entered to the Eset Licence Administration Console appears to send an email for confirmation - I have no idea where this is going to.
How can I get control of this account?