Driver Installation Failure on Update in ESET NOD32 Antivirus Posted August 27 12 minutes ago, Marcos said: All drivers are loaded and running fine, there doesn't seem to be any issue with the product. Otherwise the protection status would be red if there was an issue with loading drivers. By the way, where did you download ESET Log Collector from? It's an old version 3.2 which doesn't support v13+ products. The latest version is 4.0 with 4.1 to follow soon. I admit I used the copy I had on my hard drive already rather than download the newest one. I had it on hand from a previous troubleshooting attempt. If everything seems to be working, though, I guess I should just chalk it up to being a fluke? It certainly isn't red on the protection status at all.