Setier

Automatic translation, Sorry Hello, Apparently, uninstalling is not Eset's number one concern. The impossibility to install a new version (Example: Eset Smart Security Premium on Eset Smart Security) is not possible on my Windows 7, even in safe mode because of an incomplete uninstallation of the installed software. I know that protection programs need to become more and more deeply embedded in operating systems, which makes any uninstallation very difficult. (Https://sospc.name/desinstaller-ancien-antivirus/) After a search, the problem seems well known on the Web but without giving a solution. What are my possibilities? - Format: I am organized to manage from the PC all the tasks of the everyday life as well as all my occupations. So I have about sixty main software. It would take me 3 months to adjust each of them again without counting the problems of accounts, licenses and passwords on full versions, updates on software that I use from twenty years for some. - Change program, I would find the same problems uninstall Eset first. - Stay with my current configuration. I installed Eset Smart Secrity Premium after an incomplete uninstallation of Eset Smart Security. The new software seems to work but it remains incomplete (No Password Manager or encryption software) and certainly an inadequate reliability. Would you have a solution ? Regards Michel

Automatic translation, Sorry Good evening 1 month ago, I used the "Paragon Hard Disk Manager Pro" CD to restore the system disk of the PC. The restoration of Windows is inoperative. Since my tests on Eset, I have restored several times in safe mode without problem. I followed the instructions given on your link in safe mode to uninstall Eset. 1) - The uninstall operation stops at the second command: Command 1 - Are you sure you wish to continue (y / n) y Command 2 - Press any key to exit 2) - The PC has not planted (crash) from "safe mode" he returned to Windows without problem. 3) - Bellow is the EsetUninstaller.TXT report deposited on the PC desktop. Notice the phrase "(PC booted from removable media)" 3) - Bellow is the screenshot of the uninstall on the PC screen. The phrase "(PC booted from removable media)" is not there The PC did not crash but the uninstall of Eset stops after the second phase. I thank you for your altruism and your time. I am really confused for my English. I hope you can anderstand the explanations. Regards, Michel

Automatic translation, sorry. Hello, I saved the settings of the network adapter. I downloaded EsetUninstaller from Eset website In "safe mode" I launched the file "EsetUninstaller". The following message appeared: I typed y The following message appeared The procedure stops. I tried on the command line. The result is the same. Thank you for your help and for your time Regards Michel

Thanks itman It's perfect, I'll follow these instructions that are clear and complete Regards Michel

Automatic translation, Sorry Good evening, I tried the "safe mode" many times. - With the command (Start / All Programs / Eset) - With the Ccleaner software: (Tools / Uninstalling programs.) - I disabled all functions of Eset (Antivirus and firewall) - With or without connected Internet. Every time my computer crashes and I have to restore. Regards Michel

Thank you Marcos, I will try Regards Michel

Auto translation, my apologies. Hello I bought Eset Smart Security Premium on 22/02/2018 I installed "Eset Smart Security Premium" without uninstalling Eset Smart Security After installation, the antivirus "Eset" worked very well but there is no trace of "Password Manager" or "Encryption Software". I uninstalled "Eset Smart Security Premium". The computer refused to start. After restore by Windows 7 I can open "Eset Smart Security Premium" in perfect working condition but there is no trace password manager or encryption software. Only the antivirus works. However, the Eset window says "Eset Smart Security Premium" but I do not have the password manager or the encryption module. I did not have time to try again. On 18/07/2018 I tried another installation without success. As I have been subscribing to Eset since 2008 and since 2011, I work on the same PC without formatting. I did a search on disk C with FileLocatorPro on the words "Eset Smart Security" Here is the result: File dated 15/02/2018 ? \ ProgramData \ Microsoft \ Windows \ Start Smart Security Menu \ Programs \ ESET \ ESET File dated 11/02/2018 ? \ ProgramData \ ESET \ ESET Smart Security File dated 11/02/2018 ? \ Program Files \ ESET \ ESET Smart Security File dated 02/08/2016 ? \ Windows \ System32 \ config \ systemprofile \ AppData \ Roaming \ ESET \ ESET Smart Security File dated 24/07/2016 ? \ Users \ Setier \ AppData \ Roaming \ ESET \ ESET Smart Security File dated 24/07/2016 ? \ Windows \ System32 \ config \ systemprofile \ AppData \ Local \ ESET \ ESET Smart Security File dated 04/20/2015 ? \ Users \ Administrator \ AppData \ Roaming \ ESET \ ESET Smart Security File dated 15/12/2014 ? \ Users \ Administrator \ AppData \ Local \ ESET \ ESET Smart Security File dated 01/07/2014 ? \ Windows \ SysWOW64 \ config \ systemprofile \ AppData \ Local \ ESET \ ESET Smart Security Folder 09/11/2012 ? \ Users \ Setier \ AppData \ Local \ ESET \ ESET Smart Security I think since 2011, all Eset folders have remained on my C drive: They may be the cause of my crash after uninstall. But how to do it ? Certainly, the uninstall does not uninstall everything and as an uninstall hangs the PC, I can not delete the remaining files. However, the Eset window says "Eset Smart Security Premium" but I do not have the "password manager" or the "encryption module". Excuse me for the length of my post. Your help would be precious to me. Thanks in advance Regards, Michel