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JanL

ESET Support
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Everything posted by JanL

  1. Thanks for recording the video, I'll make sure to forward it to our QA team, however, I'd like to ask you to contact support@safetica.com and report this issue to my colleagues, so that we can collect all required data and replicate the problem on our end. Thanks in advance!
  2. Well, I'm glad to hear that! Policies can take several minutes to propagate, depending on connectivity and server load. In case you are testing policies and playing with various settings, I recommend you turn on Active Management on the testing machine, which will enforce faster sync with the Safetica Management Server:
  3. Hi, Compatible integration mode should suffice, can you please specify your system and the archiving application used?
  4. Hi @Christiaens, my name's Jan and I work at Safetica. I'm happy to hear that you are giving Safetica a trial run and that your security policy works as intended. Our QA team has just tested the described use case and the restriction works in our testing environment. That said, there there are several things that might have gone wrong on your end. Could you please specify your system, the archiving application and what level of integration you're using (you can find this under Maintenance -> Integration settings). Thanks in advance.
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