ERA Server ProductVersion=6.5.417.0
After license renewal in ERA license was not updated.
Synchronisation button not working, license renewal not working, adding new license not working
Trace.log
2018-06-27 09:18:48 Error: LicenseModule [Thread 7fe9397e2700]: LicenseModuleHelper: SyncPools: Failed to get linked pools [SeatId=f1f29ef3-98fd-487a-9e70-79892ceef22f]. Error: [MySQL][ODBC 5.3(w) Driver][mysqld-5.6.40]Incorrect string value: '\xC5\x86\xC5\xA1' for column '_license_owner_name' at row 1 (1366)
2018-06-27 09:18:48 Error: AutomationModule [Thread 7fe93f7ee700]: LicensePoolSyncTrigger: Trigger [UUID=00000000-0000-0000-7011-000000000003, TYPE=LICENSE_SYNCHRONIZATION] detected failed license synchronization. Retry counter exceeded, no rescheduling will be made.
