Description: Overview of all running and planned tasks
Detail: It would be really great if ERA would provide a dashboard kind of feature that shows all planned and currently running tasks. Now I have to open the details of a client or server to see if the task is running. If this can be made, a progress bar and/ or percent of the task would be very helpful! If multiple tasks are running, and I have to wait till it's finished to start a new job, but have to push the refresh button multiple times, it costs a lot of time for each machine.
Description: Overview of all problems
Detail: It would be great if ERA could provide another dashboard kind of feature that shows a list of all current problems, like what machines need OS updates, or module update, having license issues etc. It would even be better if we could start a task right out of that notification line. Now we first have to open the machine details, check what the alert or issue is and then start a task to solve this issue.
Description: (professional) report for customers
Detail: One of my services is 'Managed Security'. In this case I provide Security solutions for several customers. I want to report to my customers what actions I (automated and manually) have done to keep the machines of my customers save and up to date. So a kind of logging, but readable for customers, and if possible scheduled to send by email (if possible, set by client group). Things like installed OS updates (when did the update ran and what was the result etc), updates of ESET modules, how the ESET product has protected the machine (blocked threats etc).
Description: (professional) report for scheduled or instant scanning
Detail: one of my services is receiving data, place it on a offline location, scanning the data for viruses and moving it to a production environment. For this kind of work I would like to give my customer a professional report. How many files where scanned, what was the version of the virus database, and all things that would help to make it more professional. Also it would help if this detailed report can be send by email from ERA after the machine gets back online, so that the result of the scan is saved at the client or server and reachable by the ERA.