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Veeshush

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    Problem with detection / cleaning

    in Malware Finding and Cleaning

    Posted

    In this test 25 new and unknown samples were used for eset film in two parts, and the size is 12 MB .

    eset database and the AI is pretty good

    ...

    But in the end eset encountered a problem and can not open

    The rest of the film is determined

    The scan is stopped and restart movie

     

    I think you should of made a new thread for this. I skimmed through the videos though. If they're new enough where ESET isn't picking them up, then send in the samples.

     

    See: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141

     

    Two other options are https://www.virustotal.com/

    and

    hxxp://virusscan.jotti.org/

    question about eset live grid

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    I'd scan both with

    https://www.virustotal.com/

    and/or

    hxxp://virusscan.jotti.org/

     

    That'll give you a better picture of what those .exe are.

     

    Go to Help in ESET Smart Security, then search for "Running processes" I'll copy and past it here:

     

    Running processes displays the running programs or processes on your computer and keeps ESET immediately and continuously informed about new infiltrations. ESET Smart Security provides detailed information on running processes to protect users with ESET Live Grid technology.

    Process – Image name of the program or process that is currently running on your computer. You can also use the Windows Task Manager to see all running processes on your computer. You can open Task Manager by right-clicking an empty area on the taskbar and then clicking Task Manager, or by pressing Ctrl+Shift+Esc on your keyboard.

    Risk level – In most cases, ESET Smart Security and ESET Live Grid technology assign risk levels to objects (files, processes, registry keys, etc.) using a series of heuristic rules that examine the characteristics of each object and then weigh their potential for malicious activity. Based on these heuristics, objects are assigned a risk level from 1 – Fine (green) to 9 – Risky (red).

    NOTE: Known applications marked as Fine (green) are definitely clean (whitelisted) and will be excluded from scanning, as this will improve the scanning speed of on-demand computer scan or Real-time file system protection on your computer.

    Number of users – The number of users that use a given application. This information is gathered by ESET Live Grid technology.

    Time of discovery – Period of time since the application was discovered by ESET Live Grid technology.

    NOTE: When an application is marked as Unknown (orange) security level, it is not necessarily malicious software. Usually it is just a newer application. If you are not sure about the file, you can submit file for analysis to the ESET Virus Lab. If the file turns out to be a malicious application, its detection will be added to one of the upcoming updates.

    Application name – The given name of a program or process.

    Open in a new window – The running processes information will be opened in a new window.

    By clicking a given application at the bottom, the following information will appear at the bottom of the window:

    ·File – Location of an application on your computer.

    ·File size – File size in B (bytes).

    ·File description – File characteristics based on the description from the operating system.

    ·Company name – Name of the vendor or application process.

    ·File version – Information from the application publisher.

    ·Product name – Application name and/or business name.

    NOTE: Reputation can also be checked on files that do not act as running programs/processes – mark files you want to check, right-click them and select Advanced options > Check File Reputation using ESET Live Grid.

     

     

    AMD K6-III+ and WinXP: Smart Security fails to install

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    Old system I keep around for nostalgic fun, but I never had any issues using Nod32 on it (last version was 6 something, so no idea if this issue exists with Nod32 7). Decided to try Smart Security, but I received an error while trying to install it.

     

     

    szAppName : ekrn.exe     szAppVer : 7.0.302.0     szModName : msvcr110.dll     
    szModVer : 11.0.51106.1     offset : 000164c0   

     

    It also references "appcompat.txt" and "ekrn.exe.mdmp"

     

    When I open "ekrn.exe.hdmp" and "ekrn.exe.mdmp" Visual Stuidio tells me "This thread tried to execute an invalid instruction". Now, here's the thing: The AMD k6-III has no SSE instructions and because of such, I get this type of error across a wide range of modern software (because what doesn't have SSE these days but old AMD CPUs). However, I feel this system meets the system requirements of:

     

     

    Windows XP:

    • 400 MHz 32-bit (x86)/ 64-bit (x64) processor (I have AMD K6-III+ 550Mhz)
    • 128 MB RAM of system memory (I have 512mb)
    • 320 MB available disk space (80GB)
    • Super VGA (800 × 600) (1400x900)

    If someone wants the two files, "ekrn.exe.hdmp" and "ekrn.exe.mdmp" please message me, I can't attach both because it's over the 2mb forum attach limit. Again, I know this system is old and already on the verge of having WinXP become EOL next year, but I'm more reporting this in hopes it helps someone and also because I'm an ESET fan and like to see their stuff run.

     

    Let me know what else you'd need from me, if anything. Thanks.

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