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neok

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    Argentina
  1. The method used for installation was described in my first post: The agent (Win 7 x64) was previously installed via GPO as indicated in this guide.https://help.eset.com/era_admin/65/en-US/fs_agent_deploy_gpo.html Of course that the machines has a connection with the server.
  2. Unfortunately this is not a suitable solution for me, as I have hundreds of computers. Besides, it's not that this happens to me in a single client, it happens to me in every single computer. I don't understand why I can't uninstall or upgrade the agent the same way I installed it. Gabriel
  3. C:\ProgramData\ESET\RemoteAdministrator does not exists: ESET Remote Administrator Agent does not exist on services.msc console nor task manager show any process of this service. However, the agent is still installed and cannot be uninstalled or updated.
  4. I have an error when trying to uninstall ERA Agent 6.5 which is preventing me from not only uninstalling it normally from the Control Panel but also from updating it from a Software Installation type GPO. The agent (Win 7 x64) was previously installed via GPO as indicated in this guide. https://help.eset.com/era_admin/65/en-US/fs_agent_deploy_gpo.html I also cannot upgrade to version 7.1 via GPO due to this same error; and I need perform upgrade via GPO. I followed this post and attached the logs obtained so please assist me in a solution of this problem. Best regards Gabriel install.log
  5. Hello, I want to start a new server using "ESET Security Management Center Virtual Appliance" for Hyper-V server. Then I want to migrate the data from my ERA 6.5 server to the new ESMC 7.1 server and finally removee ERA 6.5 server leaving only ESMC 7.1. You would be running everything on one server. Could you please tell me the steps to achieve this? Thank you very much. Greetings Gabriel
  6. @Perry I will try this solution first. Thanks
  7. Hi, I have EEAV 6.6 managed with ERA 6.5. I need to find how delete old alert messages on ERA 6.5 console of my Windows PCs. Thanks in advance
  8. Ok, thanks for response. Gabriel
  9. Hi, I have EEAV 6.6 managed with ERA 6.5. I need to use this setting, but is missing, any ideas?
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