Good day I have a problem with the product activation.
The antivirus was bought at a local shop, last year I had Eset Smart Security
First I tried to use the license into my old expired installation but it said it was a different product and my key required to download another program.
So I uninstalled the old Smart Security and downloaded ESET Nod32 antivirus from through the link inside the cd.
Then I insert my license and activated it, everything was fine apparently.
As showin in my images, it says "succesfull activation" and "valid until 17/2/2019"
Unfortunately every time I try to update it says "Update authorization failed. Please check if your license is valid"
I tried clearing the update cache, typing "netsh winsock reset" in command prompts, reinstalling, and activating it several times but nothing works.
However I receive absolutely no error during activation.
This happened on two different computers, since I bought a license for 3. Both had the eset smart security from last year.