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LCS

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Kudos

  1. Upvote
    LCS received kudos from Mirek S. in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Agreed. I even thought about the programming logistics of that when I posted it, but as the forum is about suggestions, I thought what the heck, let's put it in, as it is a nice idea (IMO) 
    Andy
  2. Upvote
    LCS received kudos from katycomputersystems in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    Personally, I think this would allow us to sell a lot more ESET. Going a bit further, I wonder if it is possible to get the expiration date of the installed product? Then a month or two before the competing product is due for renewal, we as MSP's can go in and quote for the renewal.
     
    Andy
  3. Upvote
    LCS received kudos from katycomputersystems in Future changes to ESET PROTECT (formerly ESET Security Management Center / ESET Remote Administrator)   
    I agree with this.
    Typical example yesterday, in which I was attempting to install ESET EAV on a machine. The report said "try installing the product locally." Did this and then realised that I was trying to install EAV when I should have been installing ESET File Security for Microsoft Windows Server. 
    In this case, I would like to see the report come back and say something along the lines of "Detected O/S: Windows Server 2016. Compatible products are ESET File Security for Microsoft Windows Server." Like wise, if it were a linux system, then "Detected O/S: Ubuntu Server 16.04.4. Compatible products are ESET File Security for Linux / FreeBSD." etc. 
    The agent has all the info about the O/S, so why not use that information and parse back some meaningful information?
     
    Andy
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