Sophie DE

Hi guys, This is Sophie with Easeware. I posted a short reply hours ago, but the post didn't get released... probably because it contained a link.. Anyways, we just want to say how much we appreciate all your effort here. We were off the Deceptor list yesterday, according to one of the very nice and friendly AppEsteem support. We released the latest version yesterday, and we have filed another report to ESET for the false positive issue. We're still waiting for the reply. We think of this incident as an opportunity for us to improve, and we sure did make some headway from here. Once again, thank you so much for your attention and your believe in us. If you still have any question, feel free to contact us via our support email. Have a nice day, everyone!

Hi guys! This is Sophie with Easeware. First off, thanks so much for your attention to us and your kindness in believing us. This false positive is now fixed. We made instant contact with ESET when we received reports from our very warm-hearted users saying that Driver Easy is blocked. Then we received a report from AppEsteem, telling us what are the possible causes for the false positive. We managed to release a new version as quickly as we can, and sent it to AppEsteem. The very kind and friendly AppEsteem support helped us with the evaluation effectively, and we are off the Deceptor list today. If you're interested in more details, here is our blog about this incident: https://www.drivereasy.com/a-clarification-on-the-recent-false-positive-issue-with-driver-easy/ As you may see at the end of the blog, we will help to extend your license key, or send you a free license key for your help. Anyway, this incident is now over, and we think of it as a great opportunity for us to improve. Thank all of you for your attention to this matter, and your trust in us. Feel free to let us know if you have anything to say to us. Wish all of you a very nice day!