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  1. Managed to reboot my phone... resolved it. Can you look into this please, it caused a major headache!
  2. I cannot even restart my mobile phone...
  3. I have ESET installed on my Samsung Galaxy S8 mobile. I changed the simcard and it locked my device. The screen is black with 'Device is locked' at the top. No password or anything is requested. I logged into my ESET account and the mobile was not marked as lost. I hit 'lost' and then it changed my mobile screen, and it allowed me to hit unlock and type in my password. This returned my device to the BLACK SCREEN with 'Device is locked' I have subsequently removed my mobile device from the anti-theft... and all I am left with is a my UNUSABLE mobile
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