I had the same problem. In the middle of playing the game, I got disconnected. I looked at the ESET icon and it was spinning, saying updating module. Are you serious? You killed my connection during my gaming to update your product while gamer mode was on? That's why I refuse to install latest Eset and keep using version 9 on my other computer, it works perfectly. With new versions you just bring bloat and more useless settings to annoy customers.