fchelp

This would only work if you deploy your image on different hardware, but in corporate environments a lot of times you have a bunch of identical computers with identical hardware.

I have other computers with era that are connecting, it's only a few that don't. status (2).zip (i removed the server name for security reasons) As written before, it can't be that the issue is that the port is blocked, as i have a lot of computers that are connecting to era. Client Firewall. It's showing in "Programs and Features" and in "c:\Program Files\ESET" folder. It's wasn't deployed using GPO, it was installed using an AIO. That's unrelated, as it's asking you for new configuration, but your old one you should be able to see in Status.html I was able to find a common denominator between all computers that are not connecting to era, all of them are clones from one image, so most probably there lies the issue, but i can't pinpoint exactly where, i already uninstalled and reinstalled the era agent on the computers. Thanks in advance.

I just check in the status.html file and the server name is the correct one, and nslookup was successful as well. So could someone please tell me what the hack is wrong with ERA agent that it doesn't connect to the ERA server?!

Is there anyway i could see in ESET endpoint application, to which ERA server it tries to connect?

the commend nslookup returns the correct ip, and i'm able to ping it as said already in a previous post.

It happens on most new machines i am adding to ERA except one. (the only common denominator is they are all exactly the same model computer, and windows was cloned, I manually reinstalled ERA agent on each computer) Where do i change the IP or the hostname in the clients ERA agent? It's a IPv4 network Thanks

Update: it seems that the issue is unrelated to AIO installer, the issue appears even on computers that the agent was installed through ERA.

Yes i am able to ping the ERA server

I found this error in last-error.html

Hi, I created an all in one installer, and installed a few computers with it, for some unknown reason the computers don't connect to era. Where could be the issue? ( i already disabled the firewall) Thanks in advance

Oh you're right, i didn't notice that it's a month later, i was only looking at the day and time, thanks!

Description: Set default trigger to expire in a day Details: Currently when creating a new trigger the default is to expire the same time the trigger is created, so basically the trigger will never run unless manually changed, please change this to either force us to put in an expiration time, or change the default expiration to at-least a day later. Thanks

@MichalJ for adding my point to the backlog About the ASAP, of course it's not run now, as the nodes first need to connect, it's just the best equivalent to run now, and about the expiration date, valid point, just a different idea how about deleting triggers after the expiration time?

Description: Reuse old triggers Detail: Since you pointed out that the triggers are editable, i think that when we select a computer and run a task on it (from the actions menu), it should ask us if we want to use an existing trigger, or if we want to create a new one, or maybe even more, when executing a task from the actions menu, it always runs with a "Execute ASAP" trigger, so why can't it just reuse always the same trigger instead of creating new triggers for every time, the reason i'm asking it, as i keep on running tasks and my list of triggers is growing, and here comes my second recommendation. Description: Delete multiple triggersDetail: The ability to delete multiple triggers at once (maybe by adding check boxes next to the triggers). Thanks

Description: Select multipleDetail: The ability to select one computer, hold down shift and select another computer, all computers in between should become selected.

Could you please point me to the right directions? because as far i'm concerned there is no place you configure triggers except when choosing targets, and there is no option to remove planned executions. Could you please elaborate? Thanks

Then maybe add a third type of group, we should be able to create groups by filtering the data ERA already has, maybe this could be with limitations, like these groups shouldn't be able to get policy's etc. Another feature that bothered me that we couldn't do. Description: import computers from reports to task.Detail: The ability to import list of computers to run a task on them, for example i ran a server task to install ERA on a list of computers, and it failed on some of them, i want to be able to run a server or client task on all of those failed computers (this feature could maybe solve the need to create a third type of group that gets evaluated by the data that ERA already has, as we would be able to create a report with the data we want and then run whatever tasks we want on those computers). Thanks!

Description: Cancel scheduled task Detail: Currently once a task has been scheduled you can do nothing to stop it, please add the ability to be able to cancel a scheduled task. ============================================ Description: Dynamic Group without agent Detail: I should be able to create a Dynamic group without the need of an agent installed on the clients computer, this is extremely useful for example when i want to create a server task to install agent on all agent less computers, also once a computer was already connected through an agent ERA anyway has all info from the computers so why do we have to wait until all computers actually connect again that the dynamic group should update? so many times i want to run a task on all computers that are named a specific way, so i create a dynamic rule then i have to wait i don't know how long until all computers connect to era so my dynamic group updates and only then i'm able to run my task. ============================================ Description: Exclude computers located in AD group from dynamic group. Detail: The ability to filter out in dynamic group computer that are located in a AD group group, for example i currently have a dynamic group nested under "All" that filters computers that are named a specific way and are specific OS, i want to exclude computers that even if they are named and have the correct OS they still be excluded because they are located in a specific AD group. Thanks

Anyone?

I rewrote the first post to clarify clearly what the issue is. I hope now it's easier to fully understand. (and duplicate) Thanks

Hi there I'm trying to generate a report of all failed server tasks, except if the clients are in specific static groups, steps that i did I set up a report template with these settings And i'm trying to filter the results to show me all, but a few static groups But for some reason it's impossible to set a filter to exclude a group, much less multiple groups. When i add the condition "Static group . Static group" and set the value to ≠ (Not equal) to WhateverGroup it generates a report with only that group, instead of all but that group. Let's say this bug is fixed, we still can't exclude multiple groups, as, When choosing ≠ (Not equal) we can't select more then one group There is no "Not in" option to choose from in the drop down menu for condition, only a "In" option. Even if i decide to use a workaround and set the Value to "In" and select all groups except the ones i want to exclude, it won't work as then the report fails Thanks in advance.

Does the job, thanks!

So there is no way for me to be able to select/filter all computers that have no agent installed and run a server task on them? I found a report for never connected computers, and this basically means computers that have no agent installed (as when the agent gets installed a connection has to be made), how could i convert this report? or at-least how could i add all computers listed in this report to a server task? maybe it's possible to add this filter to dynamic group templates to achieve exactly that "Computer . Last connected" (taken from the report filter) Thanks in advance!

Hi I'm trying to set up a dynamic group that should include all computers that have no agent. I tried with (i made two separate groups to test what expression will work) Installed software . Agent supports uninstall = no value Computer . Managed products mask = not in (all) (as because these computers never had an agent installed era has no info at all on these computers so they are in no type class) Yes i already gave it some time (a day) but nothing is appearing in these groups Our setup is a upgraded one from v5 ESET Remote Administrator (Server), Version 6.5 (6.5.522.0) ESET Remote Administrator (Web Console), Version 6.5 (6.5.388.0) It's on Windows Server 2008 R2 Thanks in advance!