Hello,
What we have
about 10 Dell PCs with the following configuration
- Windows 10 Pro (some PCs are 1709 and the others are 1703)
- Corporate network environment (Active Directory, etc...)
- SSD Drive
- Windows Defender is OFF
- ESET Idle scanning is OFF
- ESET Endpoint Security 6.6.2064.0 - ESET Remote Administrator Agent 6.5.522.0
- ESET Remote Administrator (Server, Linux), Version 6.5 (6.5.417.0)
THE PROBLEM
During product update the system freezes with the following effects:
- NO network connection
- Product update status keeps infinitely saying "Updating Product"
- Mouse, keyboard are responding
- Office and other applications are responding
We have 80 Pcs in total and most of them are Windows 7 Pro with the same set of ESET products installed. Such issue happens very rarely but on Windows 10 it is systematic
