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Hello. I deployed new ESET VA on Hyper-V and it has to be deployed as Gen1 VM only, why...? VP

Hi. Is it resolved now? I still see some swapped detections in logs....

Hi. Can I check on which devices is bitlocker enabled with ESET Agent? Thanks.

Hi Iggy Is there plans to migrace VA (Centos 7) to new linux distribution? Centos 7.9 is officially supported to June 30, 2024 (so 1,5 year)... Thanks.

Hi. I migrated to new ESET VM appliance v10 (Centos 7.9) via pull database and installed ESET Bridge, but it didnt work. I see error in centos when starting ESET Bridge: Nov 25 20:07:22 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:07:22 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:08:22 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:08:22 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:09:25 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:09:25 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:10:28 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:10:28 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:11:31 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:11:31 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:12:34 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/eset/bridge/bin/Bridge) Nov 25 20:12:34 eset01 Bridge: /opt/eset/bridge/bin/Bridge: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/eset/bridge/bin/Bridge) Why newly deployed appliance didnt support ESET Bridge?

Hi. You can try deploy new appliance and do database migration: backup DB in non working appliance (via ssh) and restore DB to newly deployed appliance.

HI. I see this error after old ESET appliance upgrade (linux componnents of Centos appliance), see java/tomcat logs, it will be something with cipher suites....Restore from backup worked.

Hi. Yes, same problem here. Without URI identificator are notifications useless... VP

Hi. Where is download for ESET Protect 9 ? I see only version 8

We use EFS v7 on servers in virtual enviroment, not EP. Is local caching working same way on EFS? VP

Hi. Is ESLC VA still supported? Because Centos 6.10 has entered end of life at November 2020. Is there any plan to upgrade it to newer version (Centos 7 or other linux distribution)? Thanks. VP

Why are the files on Windows 10 machines?

When I restore items from quarantine, restore item task has failed on every PC..

Hi. Same problem here...

Hi. ESMC v7 is normal Centos 7, so if you have installed integration services into VM (yum install hyperv-daemons, if you have Hyper-V), you can do application consistent backup with Veeam. VP

Hi. Where I can define to send notifications from "web protection" module? In default notifications created by ESET I don't see this...when I create new, I can't choose web module: Thanks.. VP

I have submited file to ESET in EFS. I uploaded file to VT and 3 engines detected it as virus:

Hi. Eset suddenly marked this file as Trojan and delete it, but it is official software.. VP

After modifying script: It works, agent is installed. Will you release patch for this?

Yes, we have only access to internet via proxy which runs on ESMC server (only ESMC iself has direct access to internet). I look into .bat file and http proxy settings are set there: 192.168.222.16 is ESMC server. Before upgrade this scenario works without problems

When I run agent installation via agent live installe .bat file it throws also error:

Its Centos VA, I assume you think I set trace log verbosity in ESMC server to "trace" and run agent deployment task. I attached log. Existing agents are connection to ESMC fine, only new deployent on new windows installs don't work. trace.log

I have upgraded ESMC in existing appliance via management upgrade task. I have upgraded Centos in appliance via yum update and CIFS VFS error disappeared, but agent deployment to new machine still don't work. What logs do you want to send after deployment?

Hi. After upgrade VA to ESMC 7.1 by update management task, I can't deploy agent to Windows Server 2019: In ESMC agent install task shows that agent is installed fine: But on server nothing is installed. So a searched for problem and see this in /var/log/messages on ESMC VA: I tried deploy agent on WS2012R, and the same error ... VP

Hi I cannot find how to change default MDM ports (9980,9981) on VA MDM appliance: I find only this, but this is for ERA 6.5 and settings in policy is no longer available... Thanks. VP