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pcguy

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pcguy last won the day on May 10 2019

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  1. It seems that NOD32 Antivirus is creating these duplicate entries at least on Windows10 machines. I did a query on a system here that had upgraded in place to the current 13.0.22.0 and it too had the above two entries in WMI in AntivirusProduct Class and it did not have the O&O product installed.
  2. I discovered what the issue was. In fact the issue showed up on this computer as well. I noticed that when I did a WMI query on root/SecurityCenter2 for Classaname AntivirusProduct I got the following result I had to issue the following commands sc config winmgmt start= disabled net stop winmgmt Winmgmt /salvagerepository %windir%\System32\wbem Winmgmt /resetrepository %windir%\System32\wbem sc config winmgmt start= auto Once that was done then O&O showed only one instance of Eset installed
  3. I thought of doing that too however I would probably want to do that when I am physically there as the warning for the tool indicates it can screw up the network settings. Something I do not need to happen if I am remoting into the computer. Well thanks for the help. Will have to try the uninstall the next time I am onsite.
  4. Well I looked at that key on one of the problem machines and Product Name is "ESET NOD32 Antivirus" and ProductVersion is " 13.0.22.0". For some reason Syspectr reports two entries like ESET Security is active and up-to-date
  5. I can remote in again to one of these machines perhaps later tonight when they are not in use and check the key. I had already looked at the registry for anything glaringly wrong but could not spot anything. This was after O&O could not provide me any further information where they were seeing these duplicate NOD32 entries.
  6. I asked them whether they check the Windows Registry or directories on the hard drive and all I got back was " No, we use the Windows API only. Contact ESET for further support with this issue please. "
  7. I have 3 computers at a location. All three are Windows10 1903 that are 4 months old. I use O&O Software Syspectr to monitor these computers. However Syspectr is reporting that there are 2 installations of "ESET Security is active and up-to-date ". If i remote into the computer and use the Windows uninstall of NOD32 Antivirus off this computer then one of these entries in Syspectr disappears. Syspectr support simply tells me " We take this to heart, but have to stress again that we only read the information from windows. " and " We use the Windows API only" to determine what software is installed and that I should contact Eset. My question is why is Syspectr reporting 2 installations of Eset Antivirus on all three machines. They are all at 13.0.22.0.
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