Daedalus

What you can do is take an "second opinion" and install and scan your system with https://www.malwarebytes.com/ But if that does not find anything that explains this, you should take the advice of Itman

Could it be that there is an rule present for the webcam for that application? Check it here in ESET: Setup -> Advanced setup -> Device Control - > Webcam Protection -> Click on "edit" next to Rules

It is not important and I don't have any performance issues when in full screen. It is just something we notice. I guess it is just an "cosmetic bug".

I experience the same problem when running an application full screen it does not go to automatic gamer mode. Normally when you press the Windows key in an full screen application, you see the yellow icon in the logo of eset in the taskbar for a second or two.

The point of the memory dump/logs is that they can investigate it. And of course no one likes crashes.

Thanks for the clarification!

I think it is safe to say that the file is not clean: https://www.virustotal.com/en/file/67a241d4845bd929b6345059c030f9392477d2179bde86d2109bd5371ad1f004/analysis/ Looks like ESET is running a bit behind on this one. If you got the file you can also upload it on the following site to see what is does: https://www.hybrid-analysis.com/ (P.S. website does not work in Chrome)

Maybe you could have been more clear about what you where expecting from someone in the opening post. But beside that, it is an strange approach that you first contact support and the resolution they have given is not working that you don't re-open that ticket or contact them again. And instead you are just posting here. But this is just my personal opinion.

Beside from your problem. Why don't you install v11 see this topic, ESS has been replaced by EIS: https://forum.eset.com/topic/13539-eset-smart-security-has-been-replaced-by-eset-internet-security-in-version-11/

So why are you posting this here instead of contacting customer support again?

It will be fixed in the next version what is currently in Beta see:

You don't have to block twitter, you got the application installed. (else it won't show up in CCleaner) So if you don't use twitter, just uninstall it.

You posted an screenshot of CCleaner... what is it you want to do with ESET?

You need to turn that option off to get notifications.

It is an setting in advanced setup:

That website is serving advertisements so you probably get the alert with some of the Ads they are serving through other websites. I also can get to the website without problems (okay my Adblocker blocked the site first) httpx://moatads.com and at httpx://mb.moatads.com i get 404 not found.

I created an ESI log and did the show action -> No issues the GUI loaded pretty fast. (20-30 sec) Created an second ESI log (so practically the same log ) did an compare -> I thought it was hanging on the "Performing loading sequence" but after 3-4 minutes the GUI showed up. No idea if it is normal that it takes this time to load.

I found this https://support.eset.com/kb3207/?locale=en_EN that article was last revised in december 2016 and there you also could not check an "run as administrator" option. As far as i can see in the provides screenshots.

You can enable "idle state scanning" in EIS.

I think it is better to submit bugs through the contact forms: https://www.eset.com/int/support/contact/

https://support.eset.com/en_SG/kb2434/ But i wouldn't be surprised if this issue is related to the "LiveGrid" issues what is also happening: (should be resolved) I'd say try activating again, and if it fails see above KB article