I am new to this program because I was not happy with McAfee I installed this wednesday everything has been great but now like others I too have this issue. I downloaded the CLOUDCAR TESTFILE scan it no issues even did a full scan and no issues. even though LiveGrid is not accessible does this mean my pc is still protected if some one can please answer back I would appreciate it very much. oh yeah I am trying this program out on a 30 day trial basis to see if I am happy with the program but with an issue like this I am kinda having second thoughts.