I recently renewed my license and updated ESET smart security from version 9 to 10. Following restart of my laptop my internet browsers failed to work. IE couldn't load pages and Firefox crashed on opening. The system tray showed that i was connected to the wifi. I suspected malware so i went to update Spybot. Spybot stated that I was not connected to the internet. During the update the program crashed an i received a blue screen. I started in safe mode where i was able to access the internet and Spybot was able to update. I ran a malware scan with Spybot but picked up nothing malicious.
I attempted a virus signature update for ESET. However ESET had problems also connecting to the internet. I did a system scan, however this stalled after 2hrs. Following this I did a sytem restore to a point before I updated to version 10. This brought me back to version 9 and I was able to reactivate my license. I then tested all the issues i had encountered and found that the restore had solved the issue. hence I suspect the problem was related to upgrading to version 10.
I am apprehensive about updating ESET smart security in the future. Are there any solutions?
