Trooper311

Thank you Marcos. Any reason why the overall numbers to not jive? Also, looks like it is not completely necessary to upgrade the Apache stuff correct? I looked up your knowledge base and it seems you do not support the 8.x versions. Thanks again.

Of note. I did not upgrade Apache Tomcat or Apache HTTP Proxy so I don't know if that has anything to do with this which I am assuming is not the case.

Hi guys, I received an alert on the console regarding the above mentioned update to the console. However afterward the version showing in the console is different. Please advise. Thanks!

Just Windows VPN. I mentioned it above.

Hi, I have a handful of endpoints with the latest version and since installing this, it will not allow our users to connect to our VPN. We just a have Windows VPN using Routing and Remote Access. I do not have the firewall enabled in my policy so is it the rules perhaps? All endpoints are on Windows 10 Build 1709 Enterprise with all the latest patches. Thanks!

I will have to get you the logs Marcos. As every endpoint that had Windows 7 at my job has this problem. Windows 10 has its own set of issues.

Hi everyone, So I upgraded two endpoints today from version 6.6.2086.1 to 7.0.2073.1. Both are showing errors on both the console and the endpoint that Web Control is non-functional. (See attached pic). Also if you go to the update portion no update has been run, (see attached pic). It states that the Product is not activated when indeed it is. I even sent an activation task to the endpoints to no avail. Thoughts on this one folks? Thank you in advance. P.S. Both machines are Windows 7 x64 Enterprise Edition and are fully patched.

Thanks Martin I appreciate it. Please keep me posted. For now, I am going to halt the rollout until some of these kinks are sorted out. Cheers!

Thanks Marcos. I will do that. Cheers!

Hi Martin, Thanks very much I will look at the documentation. However this is what I am seeing after sending the upgrade task to an endpoint. That is why I was asking about the uninstall of the old version.

Marcos, Logs have been sent.

Marcos, Assume you mean logs from ESET SysInspector? EDIT: Nevermind on this one. It has been so long since I needed to do this. Getting the logs for you now.

Ok did this but does it uninstall the old version? Also, how can I check the progress of the installation? Once I clicked on finish I was looking at a blank screen.

Will do. So this will update the Agent on the endpoints? Does it also uninstall the old one?

Will get you the logs ASAP. Just finished upgrading my server to ESMC. So far, so good. Where do I find the ESMC component upgrade task for clients?