Jump to content

Slash!

Members
  • Posts

    2
  • Joined

  • Last visited

About Slash!

  • Rank
    Newbie
    Newbie

Profile Information

  • Location
    USA
  1. Thank you. The 'stop managing task' worked well. I didn't honestly know that was an option.
  2. I have an ERA Server (version 6.5.522.0). On occasion, I have clients either fail to pay for EEA licensing at renewal or wish to cancel service with us. Now I have an endpoint that still checks in with the server and still has a functioning license. I try to remove the endpoint from the ERA server by deleting it and 'Deactivating Products' and that doesn't work. I try to go into 'Installed Applications' and at least uninstall the EEA client. The task queues up to run, but the EEA is never uninstalled. My question is, when these cancelled service machines check in, how can I get my license back off that machine, get them to stop checking in, etc. ?
×
×
  • Create New...