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Foneil, Sorry for confusion. Currently we are having 1. one ERA 5 server. 2. And arround 200 client ( eset end point antivirus and eset file security) those are reporting to ERA 5 server. So i need to uninstall all 200 clients before doing upgrading from ERA 5 to 6? Thanks Dasta

Hi Foneil , Thanks for your responding. A small question, I have gone through the reference link and i think i can upgrade now from 5 to 6. Before uninstall ERA 5 , we need to uninstall all version 5 agents ? or they will automatically get upgrade from 5 to 6 after upgrading to ERA 5 to 6? Thanks in Advance.

Hi Gents, We are planning to upgrade ERA from 5.x to 6 in our organization. Can any one please how to upgrade process documents/reference links etc...? Thanks Dasta

We are planning to upgrade v6 soon. Is there any way to fix this atleast for now ?

Hi Gents, Recently i have pushed eset endpoint 5 to arround 30-40 machines. But since 2 days ago we have seen the following error on only one machine. Please find the attached screenshot. Thanks in Advance. Thanks Dasta

Hi, Currently console version 5.1.34 is running. 3 eset clients are showing last conencted as "one week ago" , but when i go check on individual client and virus signature database is uptodate. Tried delete client from ERAC Console and its giving error " client not deleted" I have checked logs and found the following thing <SESSION_ERROR> CCServiceRoutine(HandleClient): Failed client handling, code: 3 Can anyone please help me with this? Thanks Dasta

Can you please provide instructions/references links on how to upgrade ERA from v5.1 to v5.3 Thanks Dasta

Hi Marcos, Actually i am having problem wiht only 3 clients. So is there any way to fix without upgrading to latest version at the moment? Also may i know what is causing this ? Thanks Dasta

Hi, Currently console version 5.1.34 is running. 3 eset clients are showing last conencted as "one week ago" , but when i go check on individual client and virus signature database is uptodate. Tried delete client from ERAC Console and its giving error " client not deleted" I have checked logs and found the following thing <SESSION_ERROR> CCServiceRoutine(HandleClient): Failed client handling, code: 3 Can anyone please help me with this? Thanks Dasta