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JRV

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  1. Martin, that's the most arcane way to determine a version number that I've seen in...well, maybe ever! What if I lose my ESET version number secret decoder ring?😨 Thanks!
  2. Thanks, for your reply, Martin. So going forward, when the RSS Feed on the Dashboard announces a new ESMC version, I should disregard it unless I get an update notification from ESMC. That raises another question. How do I know I'm running 7.0.72.0? Nothing in ESMC Help/About reports that version number.
  3. Current ESMC Help/About: ESET Security Management Center (Server), Version 7.0 (7.0.577.0)ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0) I've not received an update notification yet to update ESMC to v7.0.72.2. I'm logged on as local Administrator; not a permissions issue. No Update Product command is available on the Help menu, as per https://help.eset.com/esmc_admin/70/en-US/update_product.html. What is the correct procedure for me to use to update ESMC to v7.0.72.2?
  4. I misinterpreted what was happening. THe server DID restart last night for MS updates. But if the log is written each time the ESET installer runs, then that's what I'm seeing, not a result of the computer restart. The installer runs each week because my site visits are on Wednesdays. Therefore, we want updates (from ESET or MS) to install on Wednesday early AM (02:00 or 03:00) so that if there are any issues, I can address them upon arrival at 08:00. We install on servers EXCEPT hosts at 01:00, hosts at 02:00, so guests can finish before hosts reboot (thereby rebooting guests). Sin
  5. was it a clean install or an upgrade? Upgrade if an upgrade, from which version? 7.0.12014.0 How does the task execution window look inside ESMC? Details? The one that shows failure was actually successful...it's on the current version. Can you share the screenshot of either the machine protection status from ESMC or from the machine locally? Where is the "pending reboot" displayed? Too late now; all have been rebooted. But in the Computers node in ESMC, they had "!" status and Details showed
  6. @MichalJ, thanks. I now remember that the reboot DID work the first time I pushed the first 7.0 File Security release after upgrading to ESMC 7.0. The reboot did NOT work when I upgraded from the first 7.0 File Security release to the 2nd, which also occurred after upgrading ESMC from whatever it was to 7.0.577.0. I used the same Client Task for both installs; only thing that changed was the selection from the Repository. I will be back at this site Wednesday, 19 Dec, and will gather the information you requested at that time.
  7. I have a Client Task in ESMC 7.0.577.0 to install ESET File Security for Windows Servers 7.0.12016.0 on 8 servers. It ran overnight last night and installation was successful. However, while the option to "Automatically reboot when needed" was enabled in the Client Task, the reboots did not occur. I now have 8 servers which ESMC reports I need to reboot, and will need to do so after hours tonight, manually. I had the same issue with ERA 6.x and posted on this forum about it. I was assured at the time that it would be fixed in 7.x. Any idea when it will REALLY be fixed?
  8. Marcos, I can't give you specifics. This is a general observation from nearly 3 decades of IT experience...but none of it in the last few weeks where I could look it up in logs. It is, however, a fact that when I take over a site that doesn't have scheduled scans (which is most of them) and add one, malware is found. Thereafter, malware is rarely but occasionally found in a scheduled scan that was missed by a real-time scan. I will not be stopping scheduled scans, but I will eagerly look forward to ESET making the scheduler smart enough so that the 3 OTHER scans, scheduled by default and
  9. Marcos, thanks for your reply. A little wary about backing off on the scheduled scans. At all sites I manage, including ESET sites, scheduled scans pick up malware that real-time scans miss. Presumably because of updated virus definitions. Managed AV, including ESET usually doesn't include a default scheduled scan, but I've learned to always implement one when I inherit a site. And as soon as I do, the console is flooded with malware missed by real-time scans. So the question I have to answer is, how long am I OK with leaving malware on the machine? But even if I eliminated my schedu
  10. A Windows 10/ESET AV 7.0.2091.0 user complained of slow performance. Checked Task Manager and found disk was 100% utilized, mostly by ESET. Opened ESET and discovered 4 Scheduled Scans running at the same time. User says she never turns computer off, but it does sleep after a timeout. In ESMC, the Policy for Scheduler has an entry for Scheduled Scans to run at 12:00. As it was shortly after 13:00, that's the only one I'd expect to be running. Looking at the start times for the scans, I woke the computer from sleep via ESMC Wake-Up Call 3 times earlier today to update its ESET Agent,
  11. Thanks, FONEIL. Since there is no mention of the April 2018 update (or any other feature update) on these pages, does that mean version 6.1x and higher officially support W10 v1803, and that there's no need to wait for "ESET Endpoint Security / Antivirus with declared RS4 support should be released during the upcoming week."?
  12. Thanks all. I need official guidance; too much liability to rely on anecdotes. Until it's officially supported, I can't afford to install it on clients' systems. And even then I'll wait a few weeks. I like ESET, but you need to post a KB page like Trend does: https://success.trendmicro.com/solution/1119685. Post it a couple weeks before release date, and update it until every product is supported. (But don't do the other thing Trend does...wait until 4 months after release to issue an update to support a new W10 feature update!)
  13. Is Windows 10 April 2018 Update/v1803/Redstone 4 supported by ESET Endpoint Antivirus 6.6.2072.4? Is there a KB article to that effect that I missed?
  14. You're right; the filter was set for EAV; didn't notice that. Catches me every time. (IMO, browsing the repository for a product should automagically filter for that product.) Clarifying: "Major Release" = 7.x? ESFW, ERA, or both?
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