I'm brand new to the ESET business world and am having some difficulty with custom policies.
I'm using the ERA 6.5 VA.
I copied two of the built-in policies and modified them to my preferences.
One policy is for the admin agent, and the other is for the endpoint software.
I modified both policies to supply my HTTP proxy server information.
I also modified the endpoint policy as follows:
Enable the detection of potentially unwanted and unsafe applications.
Disable the startup splash screen and sounds
Disable ESET messages regarding Windows Update.
Password protected the Advanced Setup controls.
When I create the installer, I fill in the checkbox that accepts the EULA, as well as selecting the two policies previously mentioned.
When I run the installer, I am still required to agree to the EULA and am also required to make a choice about enabling the application detection.
We don't use Active Directory, so it's an all-in-one installer.
I tracked down Knowledge Base article 6097, which outlines the command syntax used for a silent installer process.
That method is successful, but is not truly silent.
Contrary to that article's assertions, the progress windows still appears while the installation is running.
More troublesome, however, is that some of the configuration settings of the policies are not implemented in the installation
The HTTP proxy server settings, the password protection of advanced setup, and my preference not to include Windows Updates in the ESET status messages, are passed on, which would argue that the installer is processing at least some of the custom configuration properly.
Other settings, like disabling the splash screen and sounds, are not passed on.
My questions:
1) Am I missing some part of the process when creating the policies and integrating them into the installer?
2) If not, what is the point of being able to integrate policies into the installer package if the policies are not fully implemented and agreement to the EULA is not passed on without resorting to command line arguments?