polarb38

I did find some info in events that maybe useful.

I did not get any ELC logs. I did not get report at all.

Virus signature database: 15315 (20170426) Rapid Response module: 9916 (20170426) Update module: 1009 (20161205) Antivirus and antispyware scanner module: 1515 (20170330) Advanced heuristics module: 1176 (20170217) Archive support module: 1262 (20170316) Cleaner module: 1133 (20170323) Anti-Stealth support module: 1109 (20170413) ESET SysInspector module: 1269 (20170321) Translation support module: 1593 (20170323) HIPS support module: 1279 (20170410) Internet protection module: 1302 (20170316) Database module: 1088 (20170105) Configuration module (33): 1483.3 (20170413) LiveGrid communication module: 1022 (20160401) Specialized cleaner module: 1012 (20160405) Rootkit detection and cleaning module: 1006 (20160715) Script scanner module: 1014 (20170315) Cryptographic protocol support module: 1016 (20170317)

I am having the same problem, Computer guy cant fix it either. Tired uninstall and reinstall and nothing. Tried clicking on icon but do not get about so i cant tell. Running windows 7 profess.