Guided
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Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
Ok, but if the generated file becomes very big (since it takes some hours that the error happens), I would be unable to upload it here. -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
I received the update but still have the issue. I want to know if everyone's problem is resolved or not. -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
Ok, changing to Google DNS didn't resolve the issue. -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
This update is 12/4/2020, not 12/14/2020, am I wrong? -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
I checked, I got that too. So I just changed my dns to google to see if it has any effects. Thanks -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
How can you tell that a specific update was carrying a live grid update? My regular update is also on & last update was 1 hour ago, so I should have got that update too, but just minutes ago (after 8 hours no notifications), I got one error. So maybe I have another problem that create this error? Is it official that live grid update is releases? To marcos > Can you please do something about this (sometimes) Eset "Banned" messgae when I try to go eset forum (after a week)? -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
You mean in IPV4? Mine is both set to auto. So I should enter Google DNS? I don't know which dns works best. -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
Ok thanks, one more thing, I thought this live grid error was recorded in Tools>Log files>Events, but instead I saw multiple "Limited Direct Cloud Connectivity" which we talked about earlier, so these two should be related to eachother. Live grid shows as notification on desktop & Eset but Limited Direct... recorded in events. -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
In another thread I saw something regarding enabling pre-release update to get rid of similar error, should I enable it? or there is a solution without enabling it? -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
Thanks Marcos for checking my license, I still had live grid error today but less often, say almost 3 times in 10 hours or so. I wait to see if it gets any better. Thanks -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
You mean posting that 9 letter license id here, or privately messaging Marcos asking him? Thanks -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
Thanks itman, here are afew things to check out: -I didn't buy my license from another country. (Does any specific license show that its related to specific country?) -I bought it around 3-4 month ago, now its afew weeks that I have this problem. -Eset receives updates without any problem. -The license status in my.eset.com is ok. -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
Yes it is possible and I will ask my ISP about that, but more likely its eset's end, I am sometimes banned to enter eset forum. Sometimes not. Not that a government ban shows on my browser, its a eset ban with a big word "banned". So I think they are not sure to allow me to use their service and product, or something is wrong that they are not aware of? -
Periodically Live Grid Error
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
I got "Limited Direct Cloud Connection" too but less often. I don't want to disable the annoying live grid notification because I lose other eset critical notifications (virus,..). One thing I'm concerned about, is that I was offered windows preview updates in windows update as optional (while I'm not in insider program), and I clicked on them to install them without noticing word "preview". Is it possible that installing those updates interfered with eset? Have you been offered those updates or installed them too? -
Hi, Its been 2-3 weeks that I get "Live Grid Not Accessible" notification every 30min-1 hour then it solves automatically. I notice that if I try to update the program manually, "product update failed" appears, but the program updates itself automatically without any problem. I wrote to support and they replied with complete safe mode uninstallation and then reinstallation, which I did so, but problem is still there. I notice when I use vpn, I don't have those problems. What is exactly my problem & how to solve it? Thanks
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Default Values in Advanced Setup
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
Didn't know that. I appreciate your quick answer. -
Hi, In Advanced Setup there are some number notifications in front of entries on the left, which I think is the number of changes from default values of items within that entry. How can I find out that change(s) belongs to which item? I know that I can revert all of them to default with that arrow on the upper right corner, but I want to know which item is changed before that. Thanks
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Threatsense parameters
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
I didn't notice that with selecting different profiles at top the threatsense parameters are updated & are different. So now I understand those two categories belong to "smart scan" profile which is off by default. (which is faster scan comparing to in-depth) Thank you very much -
Threatsense parameters
Guided replied to Guided's topic in ESET Internet Security & ESET Smart Security Premium
Thanks, if their default value is off (which seems to be), the program doesn't scan them by default, which is less secure I assume. I want to know if its not much important, leave them off. (Since if programmers left them off they did it on purpose probably). -
Threatsense parameters
Guided posted a topic in ESET Internet Security & ESET Smart Security Premium
Hi, In Internet Security > Advanced Setup > Malware Scans > On-Demand Scan > Threatsense Parameters, there are two categories that are off: Email files, & Archives. Does it mean that program doesn't scan these two? Its better to leave them off or turn them on? Thanks -
Eset 10 network protection problems
Guided replied to Arash's topic in ESET Internet Security & ESET Smart Security Premium
I uninstalled and installed version 10.1.204.0, so far network protection is green with no problems. I will check periodically and report if anything went wrong. Thanks -
Eset 10 network protection problems
Guided replied to Arash's topic in ESET Internet Security & ESET Smart Security Premium
When creating dump it messages "an error ocurred during memory dumping" in red -
Eset 10 network protection problems
Guided replied to Arash's topic in ESET Internet Security & ESET Smart Security Premium
I sent you my logs, ran "fsutil resource setautoreset true c:\" rebooted and problem still there. -
Eset 10 network protection problems
Guided replied to Arash's topic in ESET Internet Security & ESET Smart Security Premium
I found out that this problem (non-functional firewall) allowed one program on my system to connect to internet that I didn't want it to connect. This is sad and I am getting annoyed, it passed weeks and no solution released. I enabled pre-release update and after some days back to regular update and both didn't help. I tested all things said on this thread. How can be sure other threats didn't pass through the firewall. My license is ending in weeks and I will never going to buy eset again. There are good products on net that don't have this very basic problem. -
Eset 10 network protection problems
Guided replied to Arash's topic in ESET Internet Security & ESET Smart Security Premium
As I mentioned above, I found out that this problem is maybe some sort of confliction with windows firewall. I hope they get it fixed in next upgrades-updates.