[[FIXED] ESET broke after update]

I have check disks for errors and found nothing. Then I uninstalled Comodo Firewall 10

Next restart ESET ran like normal, it was indeed Comodo Firewall all the while.

 

I'm quite sure I set it as an "Allowed Application" under its own rulesets, I don' know why it prevents ESET on running at all.

It may have been intentional or not, well at least if someone else has this problem like me; this should serve as an one of the solutions.

Anyway thanks for the replies

[[FIXED] ESET broke after update]

2 hours ago, MrWrighty said:

Have you sent the logs as requested by Marcos

He responded to my PM, brb doing the instructions

[[FIXED] ESET broke after update]

uh, hello?

[[FIXED] ESET broke after update]

PM Sent, also tried malwarebytes; there were no threats found

[[FIXED] ESET broke after update]

I will try early tomorrow as it's getting late, I have all of it the things downloaded and malwarebytes installed.

Thanks for the replies

[[FIXED] ESET broke after update]

Update: still the same, restarting the laptop breaks it.

Manually starting egui.exe, shows up on task manager in a sec then gone

ekrn.exe starts, stays for like 30 seconds before being gone too

I shouldn't have update, this is giving me headaches

I'll be waiting for your response since you're offline now, please keep in touch later

38 minutes ago, Marcos said:

Not sure what version of ESET you had installed before the upgrade but I'd suggest uninstalling it completely, removing ESET in safe mode using the uninstall tool as per hxxp://support.eset.com/kb2289 (may not be needed) and installing the latest v10.1 from scratch by downloading Live installer from www.eset.com and running it.

[[FIXED] ESET broke after update]

Done uninstalling (safe mode) and reinstalling (admin privilege)

gonna restart now and check if it works, since this is the part where it was stuck

[[FIXED] ESET broke after update]

Yes that's what I did, same procedure. I hope this image helps

I'll try reinstalling it again with safe mode for now
 

edit: suddenly not enough privileges despite being the "Administrator", gonna do the safemode one instead

[[FIXED] ESET broke after update]

ESET was working fine, well until today's program update. The installation encountered some problems that I however forgot to screenshot so I just let it continue.

Restarted, doesn't start so i tried to uninstall it using the uninstaller+safe mode on the site.

After reinstalling and reactivation of the license, it worked normally.

Well after I restarted it broke again, neither egui nor ekrn runs.

When I try to open (even with admin privs) the egui.exe, it autocloses for some reason bearing the 'suspended' on the task manager details before disappearing.

If it's a virus then shouldn't NOD32 detect it? This whole thing happened AFTER I update the program.

System OS: Windows 10

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Solution below