Alf Becker

From painful memory I can confirm, that exactly this problem occured when I "Secured all browsers". All my texts were scrambled. So I switched it off as soon as I recognized the cause. But now (!) - with "Keyboard protection" disabled - the keyboard seems to work fine. So, either I let all browsers in the secured mode or I abstain from "Banking & Payment protection". To call that for certain windows is still not possible. Thanks again for your help! Alf P.S.: What have I lost with "Keyboard protection" disabled? Do I live dangerously now?

"Only ESET staff has access to attachments." When you say this, I believe you ;•) So here it comes. Will I get an answer here then? Or by email? Thank you for helping me so far Alf eis_logs.zip

O.K., understood. And now? I have a zip-file on my PC, named "eis_logs.zip", what do I do with it?

What's a "standard browser"? Usually I use Firefox (117.0 (64-Bit)), but I have Chrome, Opera and Edge on my machine. I've started it and it's collecting. What next?

Hello, Marcos, Thank you for the correct translation. As I'm using the German version, I was only able to deliver a very rough translation ... And yes, I'm trying to use "ESET Banking & Payment protection". When it was still possible, I had Problem no. 1. But for some days I'm having problem no. 2. 8•( Hth Alf

Hi folks, There are two problems I have (all under Windows 10): - When I'm in the "Safe mode for banking and paying" some of the characters I type are wrong; example: "I write a commentar^, and tha´s the result. Maybe you ca^see, what I´mean?" This is most disturbing, especially when I have to type a password, where I only see the dots /stars. Anyone a hint? - For some days the "Safe mode for banking and paying" doesn't show up any more. It's switched on an I have all my money related pages registered as "Protected Websites". But when accessing these sites they open in a normal browser window, not safe, not secure, just plain window. Anyone a hint? Thank you all very much in advance Alf

Hi everyone, I tried to install "eset_sysrescue_live_creator_enu". 1) When I try to burn it on CD a message pops up telling me to insert an empty CD (although one is in the drive). Only "Cancel" works and that ends it. 2) When I try to burn it on a USB-stick (32 GB, freshly formatted) the process starts, the data are downloaded - and then the installation ends with the message: "ESET SysRescue failed to create". Only "Close" is left and that ends it. What do I have to do, to use "SysRescue"? Thanks in advance Alf

Hi everybody, since Windows 10 has installed the "Creators Update" I get the "security warning" from ESET that my "Media control is not functioning" (rough translation from the German text). As a remedy the message says: "Start your computer anew as soon as possible"; I don't know how often I've startet my PC in the meantime: The message still keeps appearing. What can I do? Thanks very much in advance Alf