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Trooper

ESET Insiders
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Kudos

  1. Upvote
    Trooper gave kudos to Marcos in Does ESET Support Ubuntu 18.04.5 LTS?   
    According to https://help.eset.com/eeau/10/en-US/?system_requirements.html, it's supported.
    As for remote installation on Linux, you just need to deploy agent as per https://help.eset.com/protect_cloud/en-US/fs_local_deployment_agent_linu.html and then send a software install task.
  2. Upvote
    Trooper gave kudos to itman in JS/Agent.RJR Trojan?   
    I can access the web site w/o any Eset alert.
  3. Upvote
    Trooper gave kudos to Marcos in EES 11.0.2032.0 issue with Outlook web add-ins   
    That's correct, however, we recommend at least some of the computers in each company's network to update from the pre-release channel so that you can detect and report possible issues before a module is distributed to all users and machines.
  4. Upvote
    Trooper gave kudos to Marcos in EES 11.0.2032.0 issue with Outlook web add-ins   
    This is more dangerous than receiving fully tested module updates among the first. With advanced scanning of browser scripts disabled, JavaScript malware on compromised websites may not be detected.
  5. Upvote
    Trooper gave kudos to StooIT in EES 11.0.2032.0 issue with Outlook web add-ins   
    If you don't want to go on the pre-release channel, you could temporarily disable the "Enable advanced scanning of browser scripts" in a policy, and apply it only to the machines that need the fix.
  6. Upvote
    Trooper gave kudos to StooIT in EES 11.0.2032.0 issue with Outlook web add-ins   
    Same here, running 1334 and IE Mode no longer crashing with our legacy web app. 
    Hopefully 1334 will go live soon, as I don't really want to put everyone in to a pre-release channel  
  7. Upvote
    Trooper gave kudos to Marcos in EES 11.0.2032.0 issue with Outlook web add-ins   
    The module is being gradually released on the regular update channel.
  8. Upvote
    Trooper gave kudos to Marcos in EES 11.0.2032.0 issue with Outlook web add-ins   
    I made a typo, version 1334 addresses the issues with IE compatibility mode in Edge.
  9. Upvote
    Trooper received kudos from Peter Randziak in Exchange Server Exclusions   
    This is great thanks Peter!
  10. Upvote
    Trooper gave kudos to Peter Randziak in Exchange Server Exclusions   
    Hello,
    The changes has been implemented and will be available in the future releases of the product i.e. the version 10.
    Peter
  11. Upvote
    Trooper received kudos from bbdokken in Exchange Server Exclusions   
    Yeah it just was announced this week so it is not on that MS page at least yet.  Thanks for looking into it.
  12. Upvote
    Trooper gave kudos to Marcos in Exchange Server Exclusions   
    I didn't find those folders and processes listed among recommended exclusions for MS Exchange at https://learn.microsoft.com/en-us/exchange/antispam-and-antimalware/windows-antivirus-software?view=exchserver-2019 or https://support.eset.com/en/kb3078 which is the list used in ESET for automatic exclusions but will double check with developers.
  13. Upvote
    Trooper received kudos from bbdokken in Exchange Server Exclusions   
    With this recent Announcement of antivirus exclusions for MS Exchange servers, will ESET remove these? Or are they already not part of the ESET automatic exclusions?
    Thanks!
  14. Upvote
    Trooper received kudos from Kstainton in EFDE Issue   
    Sounds good.   I will open up a support ticket.  Thanks!
  15. Upvote
    Trooper received kudos from Peter Randziak in ESA Services Down?   
    Hi Peter,
    Sorry for the delay.  I ended up contacting support who confirmed there was an issue.  I never received a response back but later that same day, things started to magically work again. 🤔
  16. Upvote
    Trooper received kudos from Peter Randziak in The ekrn service failed to start / Patch Tuesday Windows Updates   
    Thanks Peter this is good to know.
  17. Upvote
    Trooper gave kudos to Marcos in The ekrn service failed to start / Patch Tuesday Windows Updates   
    You can work around the MS issue by increasing the timeout for starting services by creating a registry DWORD value named ServicesPipeTimeout with the value 60000 under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet.
    https://learn.microsoft.com/en-us/troubleshoot/windows-client/system-management-components/windows-trace-session-manager-service-not-start-event-id-7000
  18. Upvote
    Trooper gave kudos to Marcos in The ekrn service failed to start / Patch Tuesday Windows Updates   
    In particular, Microsoft dlls used by ESET that are located in the ESET install folder will be cross-signed to establish trust without verification using catalogues to prevent excessive reads from catalogues causing significant delays when starting the service until the threshold for killing the service is reached.
  19. Upvote
    Trooper gave kudos to Peter Randziak in The ekrn service failed to start / Patch Tuesday Windows Updates   
    Next released versions of ESET products should contain a workaround for this issue.
  20. Upvote
    Trooper gave kudos to Peter Randziak in The ekrn service failed to start / Patch Tuesday Windows Updates   
    Hello @JimChev3,
    we are in contact with the Microsoft regarding this, I hope we will be able to address it together.
    During the December we were under an impression that it is a one time issue, sadly it is not.
    I agree it is an serious issue, especially for the machines which are not managed i.e. the error is not reported to a central management console...
    Peter
  21. Upvote
    Trooper gave kudos to FRiC in The ekrn service failed to start / Patch Tuesday Windows Updates   
    Well, the four servers I tested on (from Reddit thread above) are indeed older servers (E3-1225 V5 with 16 GB) so yeah, no way to speed them up. But since this is the first time this has happened so I hope it's only for this time. On my newer servers the updates worked fine.
  22. Upvote
    Trooper gave kudos to offbyone in Product out of date   
    Just verified.
    The warnings are still visible in the console but disappeared at the client side.
  23. Upvote
    Trooper gave kudos to Marcos in Product out of date   
    This is not possible, the notifications will appear in the console.
  24. Upvote
    Trooper gave kudos to offbyone in Product out of date   
    From what I understood the alert was removed from the client side, but not from the management console, which makes sense IMHO.
  25. Upvote
    Trooper gave kudos to offbyone in Product out of date   
    Here the alerts have gone.
    Seems that ESET fixed the issue "online" without the need to deploy anything. We use on prem management.
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