[upgrade to 7.3.2032 - computer gets shut down after scheduled scan]

I noticed the new version is in the download section. When should it be available in the SMC repository?

[upgrade to 7.3.2032 - computer gets shut down after scheduled scan]

Just got an email from ESET support. At least now they appear to be aware of the situation.

[upgrade to 7.3.2032 - computer gets shut down after scheduled scan]

I'm also confused like cmit. It appears at least that your support team isn't even aware of this problem. This thread is the most current info i have, even though I have a support ticket in about this exact issue. 

[Physically Moving Computer, How To Change To Another Primary Server]

I guess my problem is I can't seem to get a configuration change pushed out to a client. The tasks show as complete, but they never take effect. I must be doing something wrong. 

[Physically Moving Computer, How To Change To Another Primary Server]

Thanks for your response.

 

I've been to that article, I'm interested in what it calls "method II*, but it doesn't show any instructions for it. I did follow the link on that page that showed the steps for version 4.x, but it seemed to have no effect. Are there step-by-step instructions do move a single client to a new primary server for version 5.x or are the instructions for version 4.x supposed to work?

[Physically Moving Computer, How To Change To Another Primary Server]

I can't for the life of me figure out how to do this:

 

I have 1 main remote admin server with 2 child servers in 2 other locations. I have a computer in one location that uses the primary server there that I need to move to the other location. I simply want it to start reporting to that other location's primary server. 

 

Is there a simple way to do this? We're not talking about an 'old server' and a 'new server', both servers are still active. I simply want to tell a single client to start reporting to a new primary server located in a new physical location (actually in another state).

 

ESET remote admin 5.x 

[Endpoint antivirus, some computers getting bogged down often]

We have endpoint antivirus on multiple computers using the remote administrator. Quite a few users (all XP boxes) are complaining that multiple times per day, at approximately the same time, their computers slow to a crawl for a period of time while the eset icon in their tray shows a scan happening. I don't have any scans scheduled during the day. Can anybody help find out what is happening?