Rickard Malm

Yes , so instead of trying to fix it i just reinstalled ERA server and created a new database on the SQL server. So far everything seems to be working...

I don't know what was wrong with the server but after a reboot that error stopped. But now the server logs are full of errors and i can't se any newer client computers. 2017-02-14 13:02:10 Warning: CDataMinersModule [Thread 59c]: CRemoteWriteLogHandler: Failed to write log of type EESVIRUSDB_STATUS from 'COMPUTER' with uuid 82fa54e2-372c-46fb-b8a0-daee20ab2778 with error: Duplicate value for 82fa54e2-372c-46fb-b8a0-daee20ab2778 with meta (148700976000232,148700976000200), possibly cloned or reverted machine 2017-02-14 14:41:23 Warning: CDataMinersModule [Thread 59c]: CRemoteWriteLogHandler: Failed to write log of type EESVIRUSDB_STATUS from 'COMPUTER' with uuid 82fa54e2-372c-46fb-b8a0-daee20ab2778 with error: Duplicate value for 82fa54e2-372c-46fb-b8a0-daee20ab2778 with meta (148700976000232,148700976000100), possibly cloned or reverted machine 2017-02-14 17:01:13 Warning: CDataMinersModule [Thread 59c]: CRemoteWriteLogHandler: Failed to write log of type EESVIRUSDB_STATUS from 'COMPUTER' with uuid 82fa54e2-372c-46fb-b8a0-daee20ab2778 with error: Duplicate value for 82fa54e2-372c-46fb-b8a0-daee20ab2778 with meta (148700976000233,148700976000200), possibly cloned or reverted machine 2017-02-14 17:02:10 Warning: CDataMinersModule [Thread 59c]: CRemoteWriteLogHandler: Failed to write log of type EESVIRUSDB_STATUS from 'COMPUTER' with uuid 82fa54e2-372c-46fb-b8a0-daee20ab2778 with error: Duplicate value for 82fa54e2-372c-46fb-b8a0-daee20ab2778 with meta (148700976000233,148700976000200), possibly cloned or reverted machine 2017-02-14 23:00:26 Error: CDatabaseModule [Thread c8c]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:00:26 Error: CDataMinersModule [Thread fd0]: CDefaultWriteLogHandler: Failed to write log of type COMPUTER_CONNECTED_EVENT with error: [Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:00:40 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:00:42 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:00:45 Error: CDatabaseModule [Thread 1380]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:00:45 Error: CDataMinersModule [Thread 1380]: CClientsDataMiner2: Failed with: [Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:00:49 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:00:52 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:00:52 Error: CDatabaseModule [Thread 1470]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:00:52 Error: CCleanupModule [Thread 1470]: Failed to process cleanup operation CALCULATE_STATE_SNAPSHOTS with error: [Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:00:57 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:03 Error: CDatabaseModule [Thread 9f4]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:01:03 Error: CDatabaseModule [Thread 1730]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:01:03 Error: CDataMinersModule [Thread 9f4]: CDeltaEventLogDataMiner: Failed to create snapshot for log APPS_INSTALLED_STATUS with: [Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:01:03 Error: AutomationModule [Thread 1730]: Router: Bus message processing failed. Error: [Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:01:09 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:10 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:13 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:23 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:29 Error: CReplicationModule [Thread 11d8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:29 Error: CReplicationModule [Thread 10e8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:29 Error: CDatabaseModule [Thread c8c]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:01:40 Error: CReplicationModule [Thread 10e8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:42 Error: CReplicationModule [Thread 10e8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:49 Error: CReplicationModule [Thread 10e8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:52 Error: CReplicationModule [Thread 10e8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:01:57 Error: CReplicationModule [Thread 10e8]: CStepProcessor: Replication master rejected, slave is busy 2017-02-14 23:02:03 Error: CDatabaseModule [Thread dd8]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:02:06 Error: CDatabaseModule [Thread 9f4]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) 2017-02-14 23:02:06 Error: AutomationModule [Thread 1730]: Router: Bus message processing failed. Error: [Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied. (17) Everything worked fine with the first 8 clients . But after i started to deployed Agent+Antivirus to more computers the problems started. First the " Error: CRepositoryModule [Thread 550]: GetFile: Host 'repository.eset.com' not found " error and now the above ... I have not changed anything on the SQL server or the server running the ERA services ..

HI I have been running ERA 6.4 for a few months but all of the sudden i noticed that new computers in our network where not listed any more in the web console. I started to check the logs and there where full of connection errors. After i restarted the Era server services the errors from the agent computers are gone but now i have this error in the server log instead. I have not changed anything in my firewall or on the server. The only thing i did was to restarted the ERA server services. Here are the last rows in the trace log. 2017-02-10 13:35:27 Information: CRepositoryModule [Thread 550]: Processing repository synchronization request 2017-02-10 13:35:27 Information: SchedulerModule [Thread 10b4]: Received message: RegisterSleepEvent 2017-02-10 13:35:27 Information: Kernel [Thread 1ba4]: Started module ConsoleApiModule (used 132 KB) 2017-02-10 13:35:27 Information: Kernel [Thread 1ba4]: Used memory after modules start-up is 47820 KB 2017-02-10 13:35:27 Error: CRepositoryModule [Thread 550]: GetFile: Host 'repository.eset.com' not found 2017-02-10 13:35:27 Error: CRepositoryModule [Thread 550]: GetFile: Host 'repository.eset.com' not found 2017-02-10 13:35:27 Error: LicenseModule [Thread 10ec]: LicenseModuleHelper: SyncPools: Failed to retrieve the linked pools [SeatId=99d5ca8b-02ea-4c7c-9025-47d26210b232]. Error: CEcpCommunicator: Failed to send XML request message, error=20002 (connection failure). 2017-02-10 13:36:27 Error: LicenseModule [Thread 1998]: LicenseModuleHelper: SyncPools: Failed to retrieve the linked pools [SeatId=99d5ca8b-02ea-4c7c-9025-47d26210b232]. Error: CEcpCommunicator: Failed to send XML request message, error=20002 (connection failure). 2017-02-10 13:37:27 Error: LicenseModule [Thread c74]: LicenseModuleHelper: SyncPools: Failed to retrieve the linked pools [SeatId=99d5ca8b-02ea-4c7c-9025-47d26210b232]. Error: CEcpCommunicator: Failed to send XML request message, error=20002 (connection failure). 2017-02-10 13:38:27 Error: LicenseModule [Thread 12b8]: LicenseModuleHelper: SyncPools: Failed to retrieve the linked pools [SeatId=99d5ca8b-02ea-4c7c-9025-47d26210b232]. Error: CEcpCommunicator: Failed to send XML request message, error=20002 (connection failure). 2017-02-10 13:39:27 Error: LicenseModule [Thread 1204]: LicenseModuleHelper: SyncPools: Failed to retrieve the linked pools [SeatId=99d5ca8b-02ea-4c7c-9025-47d26210b232]. Error: CEcpCommunicator: Failed to send XML request message, error=20002 (connection failure). 2017-02-10 13:40:27 Error: LicenseModule [Thread 19b4]: LicenseModuleHelper: SyncPools: Failed to retrieve the linked pools [SeatId=99d5ca8b-02ea-4c7c-9025-47d26210b232]. Error: CEcpCommunicator: Failed to send XML request message, error=20002 (connection failure).