vukiczlatan

Hallo to everyone, Unfortunately I didn`t solve it like You have suggested me!!! It simply didn`t work. I wasn`t abel to create any other user allthough my wiifes account was Admin! At the end I reinstalled Win and got rid of it. Thanks anyway for trying to help me!!!

Seems as far I can tell, you don't give the new user Administrator rights. Why not? It was my wife!!! Also, always is good to mention some data about it when you request assistance. ...let me see?!? laptop or desktop? It is Laptop, but what difference does it make? User issue is the same on bought of them, isn`t it? some hardware info... I don`t see a reason for any of that! As I said I just need help abut USER which operating system is and version? Win 10 Home! Which product of ESET is and version? Eset Smart Security 9 what problems before you have leads you to make a new user? Laptop exchange, she took mein and I took hers, but I thought it would be better to create a new user but to reinstall the Laptop. I saved all me Data but it was used for a long time and needed to be renewed... "Help us to help you" - quote from Support team I believe I have helped You, or???

I have created a new user and deleted the original one in order to resolve some problems on my notebook. So I created a pretty big ! I am not allowed to go online, to use any software and at the end to delete Eset from my Notebook. The only thing that might be possible is to reinstall OS what I am rather not going to do! My question to any one is: Is it possible remote to get rid of eset? Or to rename another user?