Michal Vavrinec

Hello You will need to allow ESET Security product to access the user protected date on the client with macOS Mojave. Without this permission, ESET product will not be able to scan some folders. User protected data is a new security feature introduced by Apple in macOS Mojave. Go to Apple menu -> System Preferences -> Security & Privacy. In the Privacy tab go to Full Disc Access and add your ESET Security product there (You can drag and drop your ESET product to the list) You can find information also in this ESET Knowledgebase article: https://support.eset.com/kb6971/

I had the same issue while testing ESET Anti-Theft. Instructions from ESET Staff are working, but it might take longer time. (for me it was around 40 minutes)