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chu

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About chu

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    Newbie

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  • Location
    Hong Kong
  1. able to update to the latest version, and followed your instruction. here is the diagnostic log file. however, I changed it to "log" extension, as "etl" was not allowed. Hopefully you can still read it. Hi Marcos, have you able to read my log file. And apparently, the last update date indicated is actually Dec 2015
  2. able to update to the latest version, and followed your instruction. here is the diagnostic log file. however, I changed it to "log" extension, as "etl" was not allowed. Hopefully you can still read it. updater_20161231_213624.log.txt
  3. The hong kong official website only has v10.0.369, which is supposed to be the latest and this is what I have. And when I go into tools-->diagnostics.....I cannot find Enable update engine advanced logging. There is only "enable protocal filtering advanced logging"
  4. Exact same problem here. My virus database is actually 14260, which is Oct database. when I try to update, it just says it is not necessary, it is the most updated which obviously it is not. pls provide solution.
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