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Peter Randziak

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  1. Upvote
    Peter Randziak gave kudos to Marcos in ESET Endpoint Security 7 + Win10 in Vmware Horizon   
    A workaround should be already included in Endpoint 7.2. As for an actual fix in the VMWare driver, I have no clue if they have already included it in their products. However, a workaround on our part should suffice in order for the issue to not manifest.
  2. Upvote
    Peter Randziak gave kudos to MichalJ in problem with ESMC upgrade 7.1.503.0   
    Hello, you are using unsupported MySQL version (5.5) which is no longer supported in ESMC 7.1. The only option is to upgrade your database to the one supported by ESMC 7.1 or downgrade ESMC back to 7.0 till you are able to process the upgrade. 
  3. Upvote
    Peter Randziak received kudos from BeanSlappers in Loving how ESET works.   
    Thank you for your very positive feedback, much appreciated.
    Peter
  4. Upvote
    Peter Randziak gave kudos to BeanSlappers in Loving how ESET works.   
    I just want to say that I am loving how fast help is when I'm unsure of something, and how this company seems to care about its customers.  I have been through heaps of security software in my time, but this company is super fast at helping people.
     
    Thank you.
  5. Upvote
    Peter Randziak gave kudos to MartinK in Not able to install ESET Security Management Center Server Installer   
    When installing ESMC, following credentials are required:
    password for to-be-created ESMC user "Administrator" ( --server-root-password) credentials of DB administrator, i.e. DB user that has permissions to create database and create new user if required ( --db-admin-username , --db-admin-password ) DB user to be used by ESMC service to connect to database ( --db-user-username , --db-user-password ). This user can be the same as administrator, but I would not recommend that. In case provided user does not exists, it should be automatically created using DB administrator account -> created user will be granted permissions required for ESMC operations and it will be limited to ESMC database.
  6. Upvote
    Peter Randziak gave kudos to Marcos in eset MAIL SECURITY for microsoft exchange very high "Not Scanned" percentage   
    Typically the Not scanned category includes internal messages and messages coming from authenticated SMTP sessions which are not scanned by default. We consider it pretty normal.
  7. Upvote
    Peter Randziak gave kudos to Marcos in Latest update causes eset_proxy to flip out   
    When esets_proxy is heavily utilizing the CPU, select esets_proxy on the CPU tab in Activity Monitor. From the menu choose Sample process and Save as. Please provide the file along with ESET Log Collector logs to customer care. You can also upload the files here.
  8. Upvote
    Peter Randziak gave kudos to Marcos in ekrn.exe launches firefox   
    Most likely it happens while attempting to import the ESET root certificate to the trusted root CA certificate store. We'll try to make a tiny change in the code to do it completely silently.
    You could temporarily disable this option for a test and see if the behavior is gone (don't forget to re-enable it):

  9. Upvote
    Peter Randziak gave kudos to TomasP in ekrn.exe launches firefox   
    Hello, this could be caused by importing our certificate for scanning the SSL communication.
    Even if it is not your default browser, we do that for all supported browsers installed on the machine.
    We do call the firefox.exe process during the certificate import, that's why it could be seen for a split second.
  10. Upvote
    Peter Randziak gave kudos to janoo in SMC Maximum Run Command Size   
    Hi, there are a few restrictions here:
    Web Console can process 32768 characters. However, if you copy-paste a longer command, it would silently cut out the end. Linux and Mac are able to process the full length of the command. Windows has restriction for 8191 (read more https://support.microsoft.com/en-us/help/830473/command-prompt-cmd-exe-command-line-string-limitation) I hope this helps.
  11. Upvote
    Peter Randziak gave kudos to MichalJ in Multiple licenses for MDC.   
    MDM Core is activated (although it does not consume license seat, activation is done only for the purpose of getting the valid update credentials for receiving module updates). Each mobile device needs to be activated separately, using the "product activation task" targeted towards the particular mobile device entry. 
  12. Upvote
    Peter Randziak gave kudos to TomasP in Upgrade to Windows 10 version 1903 may cause boot error on Windows 10 with ESET Endpoint Encryption   
    We have identified a problem when upgrading a Windows 10 system with ESET Endpoint Encryption installed to the 1903 feature update. Installing the update can cause the system to crash (blue screen) when booting.
    We are currently investigating the cause and recommend not upgrading an encrypted system to 1903 until further notice.
    Systems that have been affected will need to be decrypted using our recovery tool (if full disk encryption was enabled) and then repaired using the Windows recovery console. See this knowledgebase article for more details: https://support.eset.com/kb7309/
  13. Upvote
    Peter Randziak gave kudos to Pinni3 in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Thank You @MichalJ and @MartinK for explaination
  14. Upvote
    Peter Randziak gave kudos to pps in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello @MichalJ just make an AD synchronization and get the computers from there.
  15. Upvote
    Peter Randziak gave kudos to MartinK in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Unfortunately I am al so not sure how it was meant. We are officially declaring maximal number of managed clients to 10000 when using MySQL database, but it is not related to number of actually connecting clients, but rather limit is amount of data. ESMC installed over MySQL might have performance issues with processing larger amount of data and rendering larger datasets. As an result rendering of specific reports (threats for example) might be much slower, but in "clean" network even much larger environments can be managed with MySQL-based ESMC installation.
    Persistent connections as introduced in ESMC should actually significantly reduce load of ESMC server, especially in "dormant" state when no changes are made in management console. If properly configured on recommended HW, ESMC should handle hundreds of clients per second.
  16. Upvote
    Peter Randziak gave kudos to MichalJ in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello @Pinni3. To get to your points: 
    For that purpose, we allow nested dynamic groups. Meaning you have your 30 static ones, each one of them could have nested dynamic groups. Our you want to set it in a way, that you for example put the DG under "all" but then say that it needs to be only in the following static groups. Challenge is, that DG is evaluated on the Agent side, and Agent does not always know, in which SG it belongs to (if you move a client, it will need to recalculate all policy assignments for example). Therefore the nested concept.  We are already tracking improvement for that (Internal reference - IDEA-1100) We are working on better auditing changes, to track who / what / when / how was done. (internal reference - IDEA-1371 I am not completely sure what´s the problem here. Purpose of ERA proxy was just to aggregate the data, but at the end it was sent to ERA server, so the amount of DATA sent is not increased when Proxy was deprecated. Just the ESMC server handles more connections directly, due to a changed replication protocol. Also, AFAIK we have bigger installations than 10k on MySQL. Maybe @MartinK can provide some more information on this. 
  17. Upvote
    Peter Randziak received kudos from Anthonyvanzen in ESET File Security for Linux 7 BETA signup   
    Dear Linux community,
     
    We’ve been working on the new generation of our solution for Linux servers for quite a while.
    The hard work of the development and QA team was materialized into the first BETA version, which we would like to share with you.
     
    If you are interested in getting a copy and chance to get hands on experience with it, just leave a comment here or send me (@Peter Randziak) and @TomasP a private message.
    We are looking forward to your participation.
  18. Upvote
    Peter Randziak gave kudos to TomFace in Forum Feedback   
    A nice addition to the Forum...hopefully folks will take the time to read it.

     
  19. Upvote
    Peter Randziak gave kudos to Ceterisparibus in Introduce yourself   
    Hello,
    I'm ceterisparibus and I have been using Eset products (currently Cyber Security Pro for Macs) for about 4 years. I run them on Mac OS (both Mojave and High Sierra on two different computers). I look forward to reading the forums.
     
  20. Upvote
    Peter Randziak gave kudos to TomasP in Chrome is attempting to access my webcam when visiting a banking URL   
    Hello @lvl1k0n, Just to let you know, our development team analyzed the calls and the implementation on the websites you mentioned and came up with a fix for this issue that will be a part of a future application update.
    Regards,
    T.
  21. Upvote
    Peter Randziak gave kudos to MichalJ in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @tbsky We are not planning to add mariaDB support. Due to our journey to the cloud and also multi-platform compatibility, we will most likely work on the support of MySQL 8 for next major release of ESMC 
  22. Upvote
    Peter Randziak gave kudos to Thomas Stats in Introduce yourself   
    Hi there I am security expert and blogger. I am working in the IT area for over 10 years. All the gathered experience throughout the years I share with people at reviewedbypro.com.  Its a cyber security website that helps people deal with various online threats by providing detailed and insightful reviews to those who are interested.
  23. Upvote
    Peter Randziak received kudos from Shincan in ESET File Security for Linux 7 BETA signup   
    Hello @kingoftheworld, 
    that was quick :-), thank you for your interest, I will send you further instructions via a private message.
    Currently we have the new generation of protection for the file servers, more server roles should come later followed by the endpoint product.
    When it comes to ERA/ESMC we advise the participants to have a separate instance of it as i requires a BETA version of Configuration support module, which hasn't been fully tested yet with all the other products so we do not recommend to use it in a production environment.
    Regards, P.R.
  24. Upvote
    Peter Randziak received kudos from Shincan in ESET File Security for Linux 7 BETA signup   
    Hello @EdwardTus,
    sure, will send you more info privately in few moments.
    P.R.
  25. Upvote
    Peter Randziak received kudos from Shincan in ESET File Security for Linux 7 BETA signup   
    Dear Linux community,
     
    We’ve been working on the new generation of our solution for Linux servers for quite a while.
    The hard work of the development and QA team was materialized into the first BETA version, which we would like to share with you.
     
    If you are interested in getting a copy and chance to get hands on experience with it, just leave a comment here or send me (@Peter Randziak) and @TomasP a private message.
    We are looking forward to your participation.
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