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Peter Randziak

ESET Moderators
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Posts posted by Peter Randziak


  1. Hello @AlessandroG,

    16 hours ago, AlessandroG said:

    I am also available for a remote session if you wish to check

    Thank you for the offer, we appreciate it but seems we know what is causing the BSODs. 

    Our team worked hard on this and spent about a week by debugging and researching those BSODs as we have multiple reports of it from our customers. 
    We are nearly sure that we know, what the root cause, which is not caused by any bug in our security solution, so we are in contact with the driver developer to confirm our assumptions. 
    Once confirmed, it will be up to the driver developer company to address the issue. 
    Moreover our team came up with a proposed workaround on our side to avoid the bug manifestation leading to the BSOD.

    Regards, Peter

    Tracking key for us: P_EESW-4003


  2. Hello @milkybar1983,

     

    We generally do not support BETA versions or preview builds of any OSes as there are usually many changes until they reach RTM phase and it would cost us significant amount of resources to bring it.
    Of course the QA / Devs tests and prepare in advance for new major OS releases.

    We will do our best to bring full support from day one or as soon as possible after the OS release, but I think you may also expect the builds in advance of official full OS release.
     

    Regards, Peter


  3. Hello @AlessandroG


    We got an update from the development team.

    As a work-around please try to may disable the UDP in the Blast protocol, it helped in the testing environment, can you please confirm?

    To do that please refer to Vmware documentation: (basically set HKLM\SOFTWARE\Policies\VMware, Inc.\VMware Blast\Config\UdpEnabled to 0 (string value) on machines with Horizon agent)
    https://techzone.vmware.com/sites/default/files/vmware-horizon-7-view-blast-extreme-display-protocol.pdf
    https://techzone.vmware.com/sites/default/files/resource/blast_extreme_display_protocol_in_vmware_horizon_7.pdf

    Please keep us posted.

     

    Regards, Peter


  4. Hello @kingoftheworld

    that was quick :-), thank you for your interest, I will send you further instructions via a private message.

    Currently we have the new generation of protection for the file servers, more server roles should come later followed by the endpoint product.

    When it comes to ERA/ESMC we advise the participants to have a separate instance of it as i requires a BETA version of Configuration support module, which hasn't been fully tested yet with all the other products so we do not recommend to use it in a production environment.

    Regards, P.R.


  5. Dear Linux community,

     

    We’ve been working on the new generation of our solution for Linux servers for quite a while.

    The hard work of the development and QA team was materialized into the first BETA version, which we would like to share with you.

     

    If you are interested in getting a copy and chance to get hands on experience with it, just leave a comment here or send me (@Peter Randziak) and @TomasP a private message.

    We are looking forward to your participation.

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