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Ren

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Posts posted by Ren

  1. Hello,
    I'm user of Cyber Security Pro in Slovak language on my MacBook Pro 2017 with latest High Sierra. For backups I'm using Time Machine and Carbon Copy Cloner (scheduled to 6pm everyday). It backups to Synology DS216play. Using version 6.5.4321 (tried to update to newer version but it still shows me my version is latest)

    Everytime backup starts (6pm) my macbook freezes after some minutes. There is no freeze if ESET is turned off. Tried to contact support of Carbon Copy Cloner, they did some tests with me and problem is with ESET (more apps like spotify, 1password etc. freeze because of ESET).

    Support told me that I must write to ESET support so I'm trying it here and they extracted spindump with 30 affected processes for ESET support (see attachment)

    Can you help me please?
    Thank you.

    ESET-affected processes.txt

  2. Hi, using trial version of ESET Cyber Security on MacBook 2015 (MacOS Sierra latest official).

    Until I installed ESET, safari blocks a lot of pages.. It shows me only "Safari cannot open the page because connection lost"..

    Surfing via Chrome works fine.

     

    Any solution? Don't have any websites in blacklist.. For example, can't open telekom.sk, apple.com or my router admin panel on hxxp://192.168.1.1.

    If I turn off eset, pages work fine.

    Thank you

    Snímka obrazovky 2016-12-27 o 21.41.13.png

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