Radyium

Hi @itman, @Marcos, sorry i was on leave for 2 days. The only software i have which could be related to is NextDns (i tried to disable the service and clear dns cache, it does not change anything). I never had Norton on my Aero, i have the Gigabyte aero 15 XC. Nahimic is great for the sound. However, i tested : - uninstall Nahimic, disable the service and restart => Eset works again ! - install again Nahimic, start service, restart => Eset stop to work. - stop the service Nahimic => Eset still not working - uninstall Nahimic => Eset still not working - restart, Eset works again. The issue seems to come from Nahimic, it is strange, i never had any issue with it note : That explain why, i am the only one at work to have the issue, i have the only one to have Nahimic. Thanks for the help, and now we know that current version of Nahimic is triggering issue with (at least) Eset.

Hi, Thanks for the check. the command `winmgmt /verifyrepository` return "WMI repository is consistent" Should i still run `winmgmt /salvagerepository` or the `winmgmt /resetrepository` ? Is it risky in the way, will it break some application config or i will have to reinstall something ? We are using Office 365 connected to Azur cloud, and i have few virtual machine (vmware) which are important. Thanks

@itman Hi, i'm sure it is not in the systray, and i try to run the GUI in normal and as admin nothing appear. I'm going to send logs, but it is a bit big, i need some time to upload it. thanks

Hi, Thanks for the quick reply. The first log if around 81mb ziped, the second one is 10gb unzip...(even zipped it will be big) how should i attach such big file ? do you have any special service ? Thanks

Hi, We are a small company with around 10 employee. All have Eset Internet security on their device (Surface pro W10/W11 pro). We all use Windows 10/11 with Office 365 business. Everything is fine for years. However this morning, i notice on my laptop (i am the exception), i have a gigabyte Aero 15 W10 pro, Eset does not open on restart computer, i do not have the icon in the systray, i can not open the GUI, at least nothing appear when i try to open the ESET. Service seems to run. I tried to uninstall and reinstall, nothing change. I tried to uninstall in safe mode via Eset uninstaller tool, and reinstall nothing change. I'm not totally sure that Eset is running properly since i can not open it. It is an issue for me as i must be sure that i have a minimum of protection on my computer. I don't know since when i have this issue. Any idea or help ? Thanks

ok, thanks

Hi, I have few licence of ESET Internet Security, we are using them on laptop with Windows 10. I would like to know if we can use the same licence (i have one available) for Mac ? If yes, would it be the Eset Cyber Security Pro ou just Eset Cyber Security ? My guess yes and it should be the "pro" version, since my licence is multi / cross device ? Thanks Ghislain

Ok thanks a lot for your answer I will install right now EIS 10 so

Hi, we are using Eset Smart Security 9 for some time in my company, i would like to know if with out licence, i can upgrade to eset V10 ? And if yes which one as Smart security doesn't really exist anymore, now it's internet security or smart security premium, i'm not sure which one i can use with our licence is we can upgrade ? Thanks