WarwickHS

Thanks. That's what I'll probably do.

Well, it looks like the title of this thread is apt. I am very surprised that a problem that affects an entire country is not addressed.

Is it possible to pay ESET (international) directly?

Thanks Marcos. I'm keeping an eye on this forum, though it is taking a while, isn't it? Meanwhile, my protection is not up-to-date and I'm considering purchasing another brand.

Hi, I am a New Zealander living in Thailand. Whenever I have a problem, I am directed to the ESET Thailand .....my problem is about ESET Thailand, so where do I turn to? Specifically, the problem is that ESET Thailand does not accept any credit cards that are not from a Thai bank. You could be Bill Gates or the Sultan of Brunei and have the best credit card in the world with a million dollars credit, but they will not accept it. I bought my ESET Nod32 in a local bookshop, registered it online and have been happy for a year. Now, come time to renew my license, ESET Thailand will not accept my online payment. I went to ESET/intl, and that simply redirected my query back to Thailand, who replied confirming that no foreign credit cards can be accepted. My questions: 1. Does ESET realise that their Thai agents are so restrictive? Non-Thai residents can not do ANY online commerce with ESET while in Thailand. We can not purchase a new product or renew the license of an existing product. ESET is losing sales and customers because of this restriction. 2. What can I do to renew my license online? Thanks.