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Supertek

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About Supertek

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    USA
  1. No. You have to remove Eset all together. Now my removal list is up to 14 on my clients Outlook sending problem. It's weird then because only protocol filtering and email plug-ins can affect POP3(S)/IMAP(S) communication. Does the problem persist with both protocol filtering and Outlook integration disabled? Does disabling firewall or any other protection module help? If you have contacted Customer care regarding the issue, provide me with details so that I can look up logs in the ticketing system. I would need to check program's configuration at the time the issue occurs. Please provide logs from ESET Log Collector from the time when you have disabled various ESET features / options and the problem persists. Also Wireshark logs from both working and non-working state could shed more light. ALl my clients are using Exchange. Now up to 14 clients removed. This is a disaster for me.
  2. No. You have to remove Eset all together. Now my removal list is up to 14 on my clients Outlook sending problem.
  3. Nothing works. Not even the turning off of the settings for Outlook in the mail section of protection. Nothing. This is turning out to be a disaster for me. I am a reseller and my phone is ringing off the hook,
  4. You're not the only one. I have had 9 separate users have the same problem since November 22nd. I've called support and they stated they're not aware of this, they just want to remote in to see the problem. I tried to change the settings to bypass Outlook all together and it still fails to send items in the outbox. I had to completely remove Eset both Antivirus and Eset Security on my clients to see the items leave the outbox in outlook. I have a mix of 2010 and 2016. I'm a reseller and not having this very important software work for my clients is NOT GOOD! So I'm switching to Viper. Don't want to but this is a disaster.
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