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hesetsheset

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Posts posted by hesetsheset

    50% reduction in Internet download speeds with ESET Internet Security 15.0.23.0

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    I am having the same issue. Its been driving me crazy as I thought it was my Dell Thunderbolt dock which has a built in Realtek PCIe GbE USB network adapter so have been trying new Realtek USB adapters but that has made no difference. I have a 1GB Fiber connection.

    The biggest issue for me is Microsoft Teams calls with audio and video, I keep getting video lock ups or the sound going mute or people not hearing me. This has worked fine since Jan 2022. If I disable real-time protection it definitely improves in that the locks ups are not as frequent and when they occur the interruption is a lot shorter.

    Does disabling real-time protection turn off all network monitoring of NOD32 or should I go to the extreme of doing an uninstall?

    I have done the RSC check and none of my adapters have that enabled. 

    Should I do an ESET Log Collector right after a problematic Teams call using Marcos's instructions? 

    Quote

    - enable advanced operating system logging under Tools -> Diagnostics in the advanced setup when the issue is manifesting
    - after 2-3 minutes, disable logging
    - collect logs with ESET Log Collector
    - upload the generated archive to a safe location and drop me a personal message with a download link.

     

    Deep Inspection (HIPS) crashing Ueli app

    in ESET Endpoint Products

    Posted

    I am running NOD32 13.1.21.0 on my Win 10 Pro 64-bit machine with HIPS support module 1391 (20200521)

    Just upgraded my version of Ueli from 8.7.0 to 8.7.1

    When running Ueli.exe (8.7.1) from C:\Program Files\ueli\ueli.exe the app exits silently and I get a crash reported in Windows Error Reporting as follows: 

    Faulting application name: ueli.exe, version: 8.7.1.318, time stamp: 0x5e659712
Faulting module name: ebehmoni.dll, version: 1.0.32.0, time stamp: 0x5e397939
Exception code: 0xc00000fd
Fault offset: 0x00000000000100aa
Faulting process id: 0x204c
Faulting application start time: 0x01d63ea61f72955a
Faulting application path: C:\Program Files\ueli\ueli.exe
Faulting module path: C:\Program Files\ESET\ESET Security\ebehmoni.dll

    Placing an exception for this app in Deep Behavioral Inspection exclusions is the current workaround. Can this be fixed?

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