Not sure this is exactly the correct forum, but this issue is related to Eset AV version 9 and disappointment. After upgrading from v8 to v9, I noticed Windows 7 updates were taking 8 or 10 hours (or days) instead of 8 or 10 minutes. To make a long story short, it turns out that the HTTPS scanning default settings went from disabled in v8 to enabled in v9, presumably to improve detection. After several days of scouring the web and on a hunch, I set the SSL/TLS Protocol Filtering to 'Interactive Mode', rebooted and then started Windows Updates again. Shortly thereafter an Eset window popped up asking about granting access to Microsoft (Yes! that's what I wanted!). I followed the basic steps in hxxp://support.eset.com/kb6004/ setting the Access action to Auto and the Scan action to Ignore. Then the updates came in a few minutes later (instead of hours). After all was finished, I set the SSL/TLS Protocol Filtering back to Automatic as recommended in the previously mentioned kb6004.
SOLVED: Now I get windows 7 updates in minutes again instead of hours. I'm don't know anything about certificates and https protocols, but it seems like something should be built into Eset v9 to always allow Microsoft updates, or at least let a user know that Eset was blocking Windows updates.
I hope this may help some of the other Eset users as I've seen several reports of similar problems, but most uses have solved it by going back to version 8, which I presume is not as secure. So now I'm not disappointed with version 9.
