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  1. i bought two boxed 5u-3y multi dev ESS packs with Box Serial Numbers: ESS05U399976 and ESS05U399988, manufactured by IP Softcom (India) Pvt Ltd for ESS Distribution Pvt Ltd, on 10 Aug/2016. i have not yet opened/scratcd/tried any of ESS05U399976 actv codes, as i don't need them right now. i tried few times to actvt ESS05U399988/5, ESS05U399988/1 through ESET international site (..error reg..) and through the application itself(..invalid.. ; Act.5) indian site is down under construction!! for some time!! contacted customer supprt, provided all requested info to eset.support@sakri.in support called me, and told me that the actv code i been trying is blocked by eset, and that i should try all the actv codes one by one, see which one works!!!!! keep the working ones and sent copy of Not working codes to them !!!!!!........ so i called them and told them the fact. they told me that eset blocked ?boxed prods from aug/16, and likely all 10 are in. so i should open all and sent them scanned/capt. img copies of actv codes. i like Eset, using/providing/gifting it for some time. but this is embarrassing, time consuming waste.., so i would like to know what is this actually. ship out and block ??
  2. i would never say that eset v8 is the most stable version. program modules/engines needs to be changed/updated regularly/when needed. this is very important necessity. its understood. but i don't know why they changed "Advanced setup" gui strcture in v9. in v8, it was more organized and easy to use. e.g. in v8 , zone & rule editor, rules were clubbed together automatically for a specif user program, while in v9 i find they are spread across.., based upon creation! can you retain that structure ? though i know some about the underlying facts, but who work on ESS, knows better
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