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travis27

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Everything posted by travis27

  1. Here is the installer log. Does this help anybody to understand what's wrong? Thanks John Oct 2 09:07:25 Johns-MBP Installer[607]: @(#)PROGRAM:Install PROJECT:Install-1000 Oct 2 09:07:25 Johns-MBP Installer[607]: @(#)PROGRAM:Installer PROJECT:Installer-909 Oct 2 09:07:25 Johns-MBP Installer[607]: Hardware: MacBookPro12,1 @ 2.70 GHz (x 4), 8192 MB RAM Oct 2 09:07:25 Johns-MBP Installer[607]: Running OS Build: Mac OS X 10.12 (16A323) Oct 2 09:07:25 Johns-MBP Installer[607]: ESET Cyber Security Pro Installation Log Oct 2 09:07:25 Johns-MBP Installer[607]: Opened from: /Volumes/ESET Cyber Security Pro/Resources/Installer.pkg Oct 2 09:07:42 Johns-MBP Installer[607]: InstallerStatusNotifications plugin loaded Oct 2 09:07:47 Johns-MBP Installer[607]: ================================================================================ Oct 2 09:07:47 Johns-MBP Installer[607]: User picked Standard Install Oct 2 09:07:47 Johns-MBP Installer[607]: Choices selected for installation: Oct 2 09:07:47 Johns-MBP Installer[607]: Install: "ESET Cyber Security Pro" Oct 2 09:07:47 Johns-MBP Installer[607]: ================================================================================ Oct 2 09:07:47 Johns-MBP Installer[607]: Configuring volume "Macintosh HD" Oct 2 09:07:47 Johns-MBP Installer[607]: Free space on "Macintosh HD": 18.66 GB (18659454976 bytes). Oct 2 09:07:47 Johns-MBP Installer[607]: Create temporary directory "/var/folders/sq/1w95vqk908v7sv6yfljjpdg40000gn/T//Install.607kqI25b" Oct 2 09:07:47 Johns-MBP Installer[607]: IFPKInstallElement (7 packages) Oct 2 09:07:48 Johns-MBP Installer[607]: PackageKit: Enqueuing install with framework-specified quality of service (utility) Oct 2 09:07:48 Johns-MBP installd[271]: PackageKit: ----- Begin install ----- Oct 2 09:07:48 Johns-MBP installd[271]: PackageKit: Session UUID file exists - will not overwrite /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/BD4CE14A-4ECB-4363-A0A8-D6BFAC5A9134.activeSandbox Oct 2 09:09:52 Johns-MBP installd[271]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Installer.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file://localhost/Volumes/ESET%20Cyber%20Security%20Pro/Resources/Installer.pkg#comesetesetsdaemon.pkg, PKInstallPackageIdentifier=com.eset.esetCyberSecurityPro.com.eset.esets_daemon.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “Installer.pkg”.} { NSFilePath = "./postinstall"; NSLocalizedDescription = "An error occurred while running scripts from the package \U201cInstaller.pkg\U201d."; NSURL = "file://localhost/Volumes/ESET%20Cyber%20Security%20Pro/Resources/Installer.pkg#comesetesetsdaemon.pkg"; PKInstallPackageIdentifier = "com.eset.esetCyberSecurityPro.com.eset.esets_daemon.pkg"; } Oct 2 09:09:53 Johns-MBP Installer[607]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. Oct 2 09:09:53 Johns-MBP Installer[607]: IFDInstallController 199B0 state = 8 Oct 2 09:09:53 Johns-MBP Installer[607]: Displaying 'Install Failed' UI. Oct 2 09:09:53 Johns-MBP Installer[607]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
  2. ESET has been working fine on my macbook and my iMac, but two or three days ago, after update to 6.3.70 it just won't install, i get the OS X installer error. I tried complete uninstall, i tried loads of restarts, i trashed the library/cache folder, tried installing from another user...everything i can think of. Today it's done the same thing on my macbook as it did on my iMac. Anybody any ideas please? Thanks John
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